Director of Housekeeping
Director of Housekeeping
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$ 50000 - 55000
1 Vacancy
Job Description
Hotel:
Hot Springs Embassy Suites400 Convention BoulevardHot Springs AR 71901Director of HousekeepingFull timeAtrium SPIRIT where teamwork passion and appreciation ignite service excellence
Whats in it for you
The Atrium SPIRIT is a belief in the power of Service Perseverance Inclusion Respect Innovation and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences work together to overcome challenges and are passionate about positively impacting those around us.
- Career Growth & Learning 40% of our management hires are internal promotions!
- Invest in Your Future 401(k) plan with company match.
- Comprehensive Health Coverage Medical dental and vision insurance options.
- Paid Time Off & Vacation Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
- Perks That Fit Your Life Enjoy DailyPay wellness programs tuition reimbursement and exclusive discounts on your favorite brands and services.
- Purpose & Impact Make a difference through Atriums community service and volunteer programs.
Join our team at the Hot Springs Embassy Suites as we seek a detailoriented and inspiring Director of Housekeeping to oversee our housekeeping department. Our property features 246 suites and 8000 sq. ft. of flexible meeting space. Located in the charming city of Hot Springs Arkansasfamous for its natural thermal springs historic bathhouses and rich cultural heritageour hotel offers a unique opportunity to deliver exceptional hospitality in a oneofakind setting.
As Director of Housekeeping you will play a key role in ensuring a flawless guest experience through the highest standards of cleanliness efficiency and service. We are looking for a leader with a passion for quality a commitment to team development and a drive to uphold brand and Atrium standards across all touchpoints.
If youre ready to elevate cleanliness inspire your team and create welcoming spaces that guests remember we invite you to be part of our dynamic and dedicated team at Hot Springs Embassy Suites.
Salary Range: $50000 $55000
Bonus Eligible
TheDirector Housekeeping Iwill be tasked with the following duties responsibilities and assignments:
Ensurefinancial goals of the department and the hotel are being met by managing labor costs controlling expenses for supplies and equipment and determining revenuedriving and costsavinginitiatives;
Createa bestinclass guest experience by engaging with guests providing friendly servicemeeting operational standardsresolving guest concernsand ensuring that all Associates in Housekeeping and Laundry are doinglikewise;
Training andeducating Associates regarding brand standards andCleanlinessAssured;
Managethe department byensuringAssociates understand employment practices recommending employment decisionsand corrective action supporting performance management and implementingdiscipline;
Provideservices to guests in an efficient and timely manner bycoordinating with other departments andpeers;
Recommend changes that could improve service and increase operationalefficiency;
Performand/or assist with cleaning duties asnecessary;
Maintain records and daily reports ofoperations;
Maintain an accurate record of lost and founditems;
Practicehotel emergency procedures to include fire life andsafety;
Monitor property condition cleanliness and quality of product and service throughouthotel;
Follow all company safety and security policies and procedures including reporting accidents injuries and unsafe workconditions;
Supportother departments as needed based on business demands;and
Any and allother work as required to complete the primary purpose of the position.
Required Prior Experience:
3 years of experience in Hotel Management
Preferred Prior Experience:
Experience in Housekeeping Management
Required Technology:
Basic computer knowledge including the Microsoft Suite of Word Excel PowerPoint Outlook andTeams
Experience with hotel information systems
Required Physical:
Able to lift a minimum of 50lbsoccasionally
Able to stand and/or walk for duration of scheduled shift
Required Other:
Flexible to working days early morningseveningsnightsweekends holidays and special events
Excellent verbal and written communication skills
Preferred Other:
BiLingual
Actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set years & depth of experience certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected Veteran status.
Required Experience:
Director
Employment Type
Full-Time
