Online Admissions Representative

Online Admissions Representative

POSITION: Online Admissions Representative

SUPERVISOR: Director of Online Enrollment Management

DEPARTMENT: Online Enrollment Management

LOCATION: Oncampus located in Tiffin OH

JOB TYPE: Fulltime

Tiffin University (TU) was founded in 1888 and offers accredited undergraduate and graduate degrees in business administration criminal justice social sciences creative and media arts humanities education sciences technology and health. The Universitys campus in Tiffin Ohio blends traditional historic and modern buildings creating a vibrant and welcoming educational community for its students faculty and staff. Students can pursue associate undergraduate and graduate programs both on campus and online as well as at Terra State Community College. In addition TU offers Bachelors in Business Administration and Masters of Business Administration degrees in Bucharest Romania and educational opportunities for students from Switzerland and Latin America. The University also provides an online Ph.D. program in Global Leadership and Change.

The main campus in Tiffin is a beautiful 153acre blend of traditional historic and modern buildings that create a vibrant and warm home for an educational community. We offer undergraduate and graduate degrees in business in Bucharest Romania. From academic programs in sports and recreation management to homeland security/terrorism communication and management TU offers more than 40 majors through oncampus and online learning resulting in real advantages for our students.

GENERAL JOB DESCRIPTION

The Online Admissions Representative will recruit and assist in attracting and selecting a qualified and diverse online student that meets Tiffin Universitys enrollment and academic needs. The position entails frequent phone written email and virtual correspondence and evaluation of applicant files. Willingness to work nights weekends and travel is required.

MAJOR DUTIES AND RESPONSIBILITIES

• Recruit and assist in attracting and selecting qualified and diverse online students who meet Tiffin Universitys enrollment and academic needs.
• Monitor the health of the recruitment funnel for the assigned student population.
• Deploy strategic communication tactics to move students through the various stages of enrollment from prospect inquiry applicant admit commit and schedule.
• Accountable for contributing to the overall enrollment goals of the Online Admissions department.
• Telecounseling; 75 phone calls per day.
• Understand the college mission; implement and abide by the college policy.
• Maintain effective interpersonal and departmental communication.
• Exhibit skills and attitudes that reflect good customer service.
• Engage in professional development activities to stay current on best practices trends and policies related to college admissions and enrollment management.
• Correspond with prospective students.
• Interview and counsel prospective students and families about admission financial aid and academic programs at Tiffin University. Counseling about general college planning is also necessary.
• Contribute to the development of admission policy and procedures. Evaluate application files and recommend admission decisions.
• Assist in planning and coordinating particular recruitment strategies and programs both on and offcampus for prospects their families personnel of secondary schools and community leaders.
• Willingness to work evenings and weekends is required.
• Assist in developing and implementing emerging electronic communication strategies while also determining how they should impact Admission counseling efforts.

QUALIFICATIONS/SKILLS/ABILITIES FOR THE JOB

• Strong interpersonal skills including the ability to develop and maintain effective collaborative professional relationships with staff and faculty colleagues.
• Strong listening and organizational skills. Excellent oral and written communication skills are essential. Ability to think creatively and strategically.
• Knowledge of and strong skills in the use of technological tools and systems used to support and deliver admission programs and services to prospective and current students including creating and using such tools as databases report generators word processing electronic mail spreadsheets and electronic presentations.
• Minimum technology requirements including the ability to do word processing send and receive electronic mail and attachments access and download information from the Web to print or create files create and use spreadsheets (Excel) create electronic presentations (PowerPoint) update basic web site information (html.) and ability to use CRM database.
• Understanding of and commitment to Tiffin Universitys Vision Mission and Values.

TIFFIN UNIVERSITY SPONSORED BENEFITS

Tiffin University offers excellent benefits. All fulltime employees of Tiffin University are eligible for our fulltime benefits package which includes medical dental and vision insurance Health Savings Account with employer incentive contribution Employer Paid and Supplemental Life Insurance ShortTerm and LongTerm Disability 403b Retirement with Employer Match Time Off (annual and sick leave) Observed Holidays Tuition Assistance and Reimbursement and Employee Assistance Program.

KEY COMPETENCIES

Interdependence: Fosters collaboration

Communication: Strong decisionmaking and communication skills

Accountability: Formulates effective and progressive strategies aligned with the Universitys mission and values

Respect: Creates an engaging collaborative work environment by bringing diverse people and ideas together.

Entrepreneurship: Influences and Inspires

EMBRACING OUR GUIDING PRINCIPLES

VISION STATEMENT The vision for Tiffin University is to become A premier university for challenging students to enhance their global competencies and 21stcentury skills for success in a diverse world.

MISSION STATEMENT The mission of Tiffin University is to Educate students by linking knowledge to professional practice.

CORE VALUES The values of Interdependence Communication Accountability Respect and Entrepreneurship comprise the ICARE values of Tiffin University.

Tiffin University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. While we strive for a diverse mix of candidates all employment decisions are made without regard to race sex or other protected characteristics.

Tiffin University is an Equal Opportunity Employer