Dual Rate Poker Supervisor
Dual Rate Poker Supervisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
JOB SUMMARY
Provides high quality customer service and promotes integrity while serving as a dealer and/or Supervisor for specific licensed casino games. As Supervisor oversees the operations of an assigned gaming area (including live poker). Promotes and maintains the utmost integrity and high quality customer service to all patrons and employees.
QUALIFICATIONS
High school diploma or equivalent. Proof of experience as a dealer with a licensed casino or completion of an approved training course in card and dice games. Welldeveloped interpersonal skills. Must possess excellent math skills and have the ability to multitask. Must enjoy entertaining and communicating with the public.
ESSENTIAL FUNCTIONS
Complies with Indiana Gaming Commission Regulations approved internal controls as well as company policies.
Perform the act of dealing cards and/or dice for specific games including live poker which includes shuffling dealing and retrieving playing cards retrieving dice with stick and manual spinning of wheel games.
As Supervisor verifies the operation and conduct of designated game areas. Ensures games are dealt to the customer reflecting a high degree of proficiency and to the pace of the customer.
Reports significant cash and cheque transactions.
Verifies issuance of credit after all necessary signatures are confirmed.
Tracks essential play and relays all pertinent information to immediate Supervisor.
Acts as role model and motivates subordinates to provide superior level of customer service to the guests.
Handles guests concerns quickly and efficiently within scope of authority.
Verbally informs Supervisor as well as Surveillance of unnatural or irregular play and disputes on game.
Responsible for game protection and game control.
Responsible for placing lids on racks.
Verifies opening and closing table inventory slips.
Calls out for no more bets.
Exchanges cash or coupons for chips.
Collects rake collects commission based on game dealt.
Pays winning bets collects losing bets.
Other job duties as assigned.
PHYSICAL MENTAL AND ENVIRONMENTAL DEMANDS
Must be able to deal stand and/or sit for two (2) hour intervals.
Responds to visual and aural cues.
Must have the manual dexterity to manipulate cards dice and spinning wheels.
Must be able to reach bend twist turn grab grip sort and stack.
Must be able to maneuver from floor to floor either by stairways (minimum of 20 steps) or escalator.
Must be able to tolerate areas containing second hand smoke strong odors dust loud noises and bright lights.
Must be able to work a varied schedule including nights weekends and holidays.
CERTIFICATIONS LICENSES AND REGISTRATIONS:
Must qualify for obtain and maintain a gaming license from the Indiana Gaming Commission. Must qualify for and may be required to obtain and maintain an Indiana Horse Racing Commission License.
ACCESS TO GAMING FLOOR:
Access to gaming floor required
Required Experience:
Manager
Employment Type
Full-Time
