Senior IT Technician

Denton, TX - USA

Yearly Salary: $ 75000 - 95000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Responsive recruiter

Benefits:

Locally owned and operated
Competitive salary
Flexible schedule
Health insurance
Paid time off
Training & development
Opportunity for advancement

Summary

If you are passionate about delivering exceptional IT support to small- and medium-sized businesses and want to be considered for upcoming roles we encourage you to join our talent pipeline.

Responsibilities

Technical Support: Offer expert assistance for IT systems encompassing servers networks and applications. Troubleshoot complex issues escalated by Level 1 and 2 technicians.
Network Management: Design implement and maintain secure network solutions. Monitor network performance proactively.
System Administration: Perform maintenance upgrades and security hardening across client environments.
Client Interaction: Build and maintain strong client relationships to foster long-term success. Recommend technology solutions that align with business goals.
Project Management: Lead IT projects including migrations deployments and infrastructure improvements.
Documentation: Maintain accurate technical documentation and standard operating procedures to ensure consistency and efficiency.
Training and Mentorship: Support the development of junior technicians.
Compliance: Ensure systems adhere to data protection and cybersecurity regulations.
Emergency Support: Respond promptly to critical issues including after-hours support as needed.

Knowledge Skills & Qualifications

Experience & Education

Minimum 5 years of IT support experience with at least 2 years in a senior or Level 3 role.
MSP experience is strongly preferred.
Bachelors degree in IT Computer Science or related field preferred.
Relevant certifications (e.g. CompTIA Network/Security Microsoft Azure Administrator CCNA) are advantageous.

Technical Expertise

Windows and Linux servers
Virtualization (VMware Hyper-V)
Cloud platforms (Azure AWS)
Networking firewalls VPNs and security best practices
Monitoring tools (e.g. SolarWinds Auvik)
RMM and ticketing systems (NinjaRMM Autotask PSA ServiceNow)

Other Competencies

Strong documentation practices (Hudu IT Glue)
Problem-solving and project management skills
Excellent communication and customer service abilities
Adaptability in a fast-paced environment

Work Environment

Blend of onsite and remote work depending on client needs.
Occasional travel to client locations.
Flexibility to support emergencies or project deadlines.

Benefits

Competitive salary and performance-based incentives
Health insurance
Paid time off and holidays
Professional development support
Flexible scheduling and remote work options
Collaborative team culture

Company Overview

At TeamLogic IT we help businesses leverage technology effectively and securely. As part of a dynamic local office backed by a national network you will have the opportunity to grow your skills contribute to client success and collaborate with talented professionals across North America.

How to Express Interest

If you would like to be considered for this opportunity please submit your resume and a brief cover letter outlining your background and the types of roles that interest you.

Compensation: $75000.00 - $95000.00 per year

Our growth isnt measured in numbers its an investment in aligning with the best talent.

If you have a background and skillset for IT and a determined mindset to overcome any obstacle youll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries flex know-how and resolve challenges with smart solutions. Thats a good thing since technology is always advancing creating an environment thats fast-paced and dynamic. When you work for a local office youre part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.

Were Committed to a People First Culture

Our philosophy is to support small- and medium-sized businesses across the country so they perform better grow faster and achieve more. As a result we are constantly providing our teams with the highest level of support training and career advancement opportunities in an industry that is constantly evolving.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to TeamLogic IT Corporate.

Required Experience:

Senior IC

Responsive recruiterBenefits:Locally owned and operatedCompetitive salaryFlexible scheduleHealth insurancePaid time offTraining & developmentOpportunity for advancementSummaryIf you are passionate about delivering exceptional IT support to small- and medium-sized businesses and want to be considered...