Sr. Product Manager, US Spanish CX
Sr. Product Manager, US Spanish CX
Posted on :
17-05-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 124500 - 206000
Vacancy
1 Vacancy
Posted on :
17-05-2025
Job Description
At Amazon were working to create the most customercentric company on earth. To get there we need exceptionally talented bright and driven leaders to help us deliver great product experiences for our customers. We are looking for a dynamic customerobsessed and innovative Sr. Product Manager to own and drive strategic projects to make the best place for Spanish language customers to shop online.
Improving the shopping experience for Spanish language of preference customers is critical to our business. We need to understand the endtoend shopping journey to identify engineering and localization gaps in areas such as search relevance detail page content postpurchase support etc. and propose solutions to address these customer pain points. We also need to envision new experiences that leverage advances in emerging technologies such as Large Language Models to enable a personalized shopping experience for our customers.
The Sr. Product Manager is a proven wellrounded problem solver who will own and drive this charter. The ideal candidate is highly analytical adaptable and enjoys the intellectual challenge associated with learning launching and evolving the products which drive our business. You will work in a fastpaced retail environment and be required to lead not only at the strategic level but also tactically by diving deeply into business and technical domains to unlock opportunities and coursecorrect as required. You will need to be comfortable interfacing and influencing across a variety of functional and technical teams and with individuals at senior levels. As part of your work with global business and technology teams you must have the leadership presence and communication skills to drive change.
Primary responsibilities will include:
Effectively work back from the customer to define the ambiguous into meaningful problem statements and solutions
Build roadmaps that prioritize development based on business impact
Calculate quantitative value for prioritization and development justification
Manage the endtoend development process from problem identification requirements gathering solution design coding and implementation
Communicate complex requirements project status and tradeoffs across tech and business stakeholders spanning all organization levels
5 years of product or program management product marketing business development or technology experience
Experience with feature delivery and tradeoffs of a product
Experience owning/driving roadmap strategy and definition
Experience with end to end product delivery
Experience as a product manager or owner
Experience owning technology products
Bachelors degree
Bilingual in Spanish and English
MBA/Masters Degree preferred
7 years of experience working in retail or technology industry with background in product management
Strong data analysis skills with experience in SQL and/or Excel
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124500/year in our lowest geographic market up to $206000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Improving the shopping experience for Spanish language of preference customers is critical to our business. We need to understand the endtoend shopping journey to identify engineering and localization gaps in areas such as search relevance detail page content postpurchase support etc. and propose solutions to address these customer pain points. We also need to envision new experiences that leverage advances in emerging technologies such as Large Language Models to enable a personalized shopping experience for our customers.
The Sr. Product Manager is a proven wellrounded problem solver who will own and drive this charter. The ideal candidate is highly analytical adaptable and enjoys the intellectual challenge associated with learning launching and evolving the products which drive our business. You will work in a fastpaced retail environment and be required to lead not only at the strategic level but also tactically by diving deeply into business and technical domains to unlock opportunities and coursecorrect as required. You will need to be comfortable interfacing and influencing across a variety of functional and technical teams and with individuals at senior levels. As part of your work with global business and technology teams you must have the leadership presence and communication skills to drive change.
Primary responsibilities will include:
Effectively work back from the customer to define the ambiguous into meaningful problem statements and solutions
Build roadmaps that prioritize development based on business impact
Calculate quantitative value for prioritization and development justification
Manage the endtoend development process from problem identification requirements gathering solution design coding and implementation
Communicate complex requirements project status and tradeoffs across tech and business stakeholders spanning all organization levels
5 years of product or program management product marketing business development or technology experience
Experience with feature delivery and tradeoffs of a product
Experience owning/driving roadmap strategy and definition
Experience with end to end product delivery
Experience as a product manager or owner
Experience owning technology products
Bachelors degree
Bilingual in Spanish and English
MBA/Masters Degree preferred
7 years of experience working in retail or technology industry with background in product management
Strong data analysis skills with experience in SQL and/or Excel
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124500/year in our lowest geographic market up to $206000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Senior IC
Employment Type
Full-Time
Department / Functional Area
Key Skills
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