Sr. Supply Chain Manager, Last Mile Demand Planning [LMDP]
Sr. Supply Chain Manager, Last Mile Demand Planning [LMDP]
Posted on :
17-05-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 77200 - 141500
Vacancy
1 Vacancy
Posted on :
17-05-2025
Job Description
The Amazon Extra Large (AMXL) supply chain team is looking for an experienced Supply Chain manager with a strong record of achieving results to create and execute our worldwide supply chain. AMXL obsesses over customers by offering a white glove service where we deliver TVs and other large items like furniture to customers homes. Not only do we deliver large parcels we unpack assemble install and sometimes even do tests hauling away old items as needed.
Were looking for an experienced demand planner for our AMXL Returns network. You will be responsible for managing significant operational and service growth across the North America Last Mile Operations and work with crossfunctional and crossorg teams to understand the business and identify customer needs.
We are seeking an experienced leader for an exciting opportunity to work in the last mile delivery space to create forecasting processes to manage forward and reverse logistics in last mile delivery operations. In this role you will deal with ambiguity identify problem statements and develop innovative solutions to improve Customer Experience reduce cost and create a bestinclass home delivery network.
The transportation network encompasses all of the operations required to deliver worldwide shipments from our fulfillment channels to our customers.
Key job responsibilities
Own key metrics and goals such as forecast accuracy
Create a plan that creates a balance between customer experience speed and cost
Own the endtoend strategy using the forecast as the guidance to achieve that strategy
Develop deep understanding of transportation planning and optimization tools
Partner with product technical operations and other network planning teams to build scalable solutions
Design program mechanisms to reduce bottlenecks improve communication identify risks and gather feedback from worldwide stakeholders
Create hypothesis on ambiguous problem statements and gather data to create an analysis to prove or disprove these hypotheses.
Proactively build and manage relationships with key internal stakeholders across the businesses
Continuous Improvement Analyze the impact of business changes on demand (region/sites) and continuously improve the forecasting processes by diving deep into the gaps within existing tools and by automation and standardization while working with internal and external stakeholders (Retail Finance Transportation Operations).
Voice of Customer Work with all customers (Capacity Planning Operations Middle Mile team) to understand and document their changing requirements and create a plan to deliver results for them.
3 years of program or project management experience
3 years of working cross functionally with tech and nontech teams experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
2 years of supply chain experience
Bachelors degree
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements
3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $77200/year in our lowest geographic market up to $141500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Were looking for an experienced demand planner for our AMXL Returns network. You will be responsible for managing significant operational and service growth across the North America Last Mile Operations and work with crossfunctional and crossorg teams to understand the business and identify customer needs.
We are seeking an experienced leader for an exciting opportunity to work in the last mile delivery space to create forecasting processes to manage forward and reverse logistics in last mile delivery operations. In this role you will deal with ambiguity identify problem statements and develop innovative solutions to improve Customer Experience reduce cost and create a bestinclass home delivery network.
The transportation network encompasses all of the operations required to deliver worldwide shipments from our fulfillment channels to our customers.
Key job responsibilities
Own key metrics and goals such as forecast accuracy
Create a plan that creates a balance between customer experience speed and cost
Own the endtoend strategy using the forecast as the guidance to achieve that strategy
Develop deep understanding of transportation planning and optimization tools
Partner with product technical operations and other network planning teams to build scalable solutions
Design program mechanisms to reduce bottlenecks improve communication identify risks and gather feedback from worldwide stakeholders
Create hypothesis on ambiguous problem statements and gather data to create an analysis to prove or disprove these hypotheses.
Proactively build and manage relationships with key internal stakeholders across the businesses
Continuous Improvement Analyze the impact of business changes on demand (region/sites) and continuously improve the forecasting processes by diving deep into the gaps within existing tools and by automation and standardization while working with internal and external stakeholders (Retail Finance Transportation Operations).
Voice of Customer Work with all customers (Capacity Planning Operations Middle Mile team) to understand and document their changing requirements and create a plan to deliver results for them.
3 years of program or project management experience
3 years of working cross functionally with tech and nontech teams experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
2 years of supply chain experience
Bachelors degree
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements
3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $77200/year in our lowest geographic market up to $141500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Department / Functional Area
Key Skills
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