Referral Specialist
Referral Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Are you a motivated individual with a keen ability to follow through on tasks big and small Do you have medical office experience PCHC is looking for Referral Specialists to join our dynamic and growing team! As a Referral Specialist youll provide a comprehensive referral experience to our patients playing a vital role in connecting them to the care and outside services they need. Were looking for someone who is resourceful detailoriented has excellent followthrough skills and who is ready to make a difference. Sound like you Apply today!
Whats it like to work at PCHC Find out: FullTime MondayFriday 8:30am5pm(Remote work possible after successful completion of 6 month training period and productivity assessment in Bangor Maine. Candidate must be eligible per PCHCs Telecommuting Policy.)
Highlights of the position:
- Provides excellent customer service to our patients staff and external customers by demonstrating friendliness helpfulness and proficiency.
- Accurately and efficiently processes referral and prior authorization requests of all kinds. Verifies insurance benefits to ensure services are covered.
- Liaisons and acts as point of contact with outside specialty offices regarding referrals.
- Properly scans imports and processes patient health information related to referrals ensuring all work is appropriate compliant and all protected information redacted.
- Is a good steward of health information management. Understands and follows applicable HIPAA laws and regulations and PCHC medical records policies.
- Assists in maintaining compliance with quality assurance standards.
- Engages and supports patients to ensure they feel heard respected and involved in their care and experience.
- Collaborates with Health Information Management teams and clinics to improve the patient experience and referrals processes.
Join PCHCs nationally recognized nonprofit organization:
- Federally Qualified Health Center offering integrated Medical Home Model
- Collegial professional atmosphere with informed leadership
- Flexible schedules supportive of work/life balance
- Competitive compensation and generous benefits
PCHC provides comprehensive patientcentered care with integrated services including Psychiatry & Mental Health Dental Family Medicine Pediatrics Pharmacy Geriatrics Laboratory Services Physical Therapy and more!
EDUCATION AND EXPERIENCE:
- High school diploma or equivalent required.
- Associates in Medical Office Technology Health Information Management or other relative postsecondary degree is preferred.
- Experience and proficiency using computer programs and software required.
- At least one year of experience in a customer service setting required.
- Two years of experience in a healthcare office setting strongly preferred.
- Completion of a Medical Terminology I course preferred.
Curious or interested to learn more Apply today! You can request a full copy of the detailed job description by emailing .
All qualified applicants will receive consideration for employment without regard to race color religion sex national origin or any other characteristic protected by law.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
