Account Management Leader - SMB (1st line)
Account Management Leader - SMB (1st line)
Posted on :
18-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
18-05-2025
Job Description
At Plaid our mission is to empower innovators by delivering access to the financial system. Since 2012 weve helped tens of millions of consumers live a better financial life and over a thousand customers build a new financial future. Our customers range from startups like Stripe Coinbase and Robinhood to Fortune 500 enterprises like American Express PayPal JP Morgan Chase and Wells Fargo. Founded in 2012 Plaid has raised over $700M of capital from major venture capital firms such as Kleiner Perkins Andreessen Horowitz Index Spark and NEA as well as global financial institutions such as Goldman Sachs and Citi. But were just getting started.As the SMB Territory West Lead youll be responsible for managing and growing the team as well as setting the vision and strategy to drive growth at scale for our customers. Youll also collaborate crossfunctionally across our product and gotomarket teams to help build solutions that drive team and customer efficiencies. We are looking for a leader who is thoughtful proactive and creative when problem solving and is comfortable operating in ambiguity with limited youre interested in leading the team that is growing the cutting edge of fintech lets chat! Ideal candidates will have experience in mentoring or managing teams setting and hitting revenue goals building relationships internally and with external stakeholders and feel comfortable analyzing customer data to identify new growth opportunities.
Responsibilities:
- Recruiting hiring and developing a worldclass account management team to support our fastest growing customers and deliver on revenue targets for the business
- Motivating and inspiring each team member to enable personal and professional career growth
- Engaging directly with Clevel executives internally and externally as needed to build and maintain customer relationships
- Building and executing the strategy that drives upsell/crosssell revenue and renewals at scale and operationalizing the process to drive team efficiency
- Working in a highpace crossfunctional environment that is different every day.
- Working with leadership across the company to set direction for your team and Plaid as a whole
Qualifications:
- 7 years of experience ideally 2 years managing a revenuedriving team
- Proven track record of success driving revenue through sales or account management in an earlystage highgrowth technology environment
- Excitement for recruiting and a thoughtful approach to team planning and development
- Strong ability to articulate technical and financial value points internally for crossfunctional collaboration as well as externally to customers (including executive leaders)
- Ability to build relationships with internal and external stakeholders
- Outstanding communication skills to drive internal excitement alignment and results
- Excitement to work in a highgrowth environment and to help build processes and tools as needed
$154560 $264000 a year
The target base salary for this position ranges from $154560/year to $264000/year. The target base salary will vary based on the jobs location.
Our geographic zones are as follows:
Zone 1 New York City and San Francisco Bay Area
Zone 2 Los Angeles Seattle Washington DC
Zone 3 Austin Boston Denver Houston Portland Sacramento San Diego
Zone 4 RaleighDurham and all other US cities
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan including medical dental vision and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position candidates work experience and skillset and location. Pay and benefits are subject to change at any time consistent with the terms of any applicable compensation or benefit plans.
Employment Type
Full-Time
Key Skills
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