Boat Captain (PT) - 100 Ton - Alcatraz Cruises

Salary: $57.12 / hour

Hornblower is seeking a Captain for our Alcatraz operation in San Francisco

About You:

This person will be adaptable dynamic and embody Hornblowers RESPECT Service System.

About the Opportunity:

The Captain operates a United States Coast Guard (USCG) inspected small passenger vessel under contract with the National Park Service between the San Francisco Waterfront Alcatraz Island and on adjacent routes in a manner that ensures the safety and security of the crew enjoyment of passengers and respect for the environment. A Captain is a vessel manager who leads manages supervises and trains crew including First Officers Deckhands and Captains. Captains plan and lead training and drills aboard vessels for emergency preparedness.

Essential Duties & Responsibilities:

• Serve as master in navigational command. Operate the vessel with due regard for proper watch standing and wheelhouse resource management standards in accordance with the practice of good seamanship.
• Have ultimate responsibility for the safe operation of the vessel and the safety of all crew and passengers.
• Directly manage supervise and train first officers deckhands and other crewmembers in marine transportation safety security and training.
• Train Captains in company culture best practices and standard operating procedures.
• Participate in Marine Operations applicant interviews.
• Have authority for maintaining good order discipline and accountability of assigned crew members by providing supervision and direction to crew and ensuring that crew members under Captains supervision follow Company policies rules and regulations.
• Take appropriate and swift disciplinary action of crew where necessary.
• Monitor crew time and attendance for punctuality.
• Review and approve crew timesheets; promote compliance with federal state and local labor laws.
• Recommend and inform decisions to hire terminate or promote crew members.
• Conduct regular crew performance reviews and assessments; provide feedback in a timely fashion to optimize crew performance. Mentor and lead the crew.
• Regularly inspect all areas of the vessel for unsafe conditions perform accident investigations and make safety announcements to ensure the safety and comfort of the crew and passengers
• Regularly plan and lead watch quarter and station bill emergency drills per USCG regulations. Plan and lead safety meetings per Alcatraz Cruises policy to ensure efficient and safe vessel operations and the proper use of equipment during any possible onboard emergency.
• Maintain vessel operations and maintenance logs personnel reports and other required ships business records.
• Oversee transferring of pumping sewage and water.
• Supervise crewmembers to ensure the maintenance of a clean workplace (i.e. rest rooms trash common areas pilot house and gangways).
• Comply with all USCG regulations.
• Exercise strong practical working knowledge of the Navigational Rules of the Road.
• Comply with all National Park Service directives and Alcatraz Cruises policies to ensure passengers guests and visitors to the Golden Gate National Recreational Area have a quality interpretive experience.
• Implement vessel safety and security plans to ensure compliance with USCG Office of Homeland Security Rules and Regulations.
• Lead by personal example of uniform appearance and grooming.
• Set a high standard of personal and professional conduct for subordinates to emulate.
• Ensure subordinates offer exceptional customer service and follow environmental practices (Respect Our Planet).
• Through personal instruction and practice set a positive example as a team leader for crew members to the fulfillment of Alcatraz Cruises policies and the enjoyment of visitors to the Golden Gate National Recreational Area.
• Comply with and enforce established policies and procedures.
• Maintain current licenses and certifications.
• Ensure regular work attendance by crew members in conformance with Alcatraz Cruises standards. Hold crew members accountable. Communicate that irregular attendance will be subject to disciplinary action up to and including termination of employment.
• Ensure upon employment that all crewmembers fully comply with Alcatraz Cruises rules and regulations. Hold employees who violate Alcatraz Cruises rules and regulations accountable up to and including termination of employment
• Other duties assigned

Requirements & Qualifications:

• U.S. Coast Guard Inland Masters (100 ton) or equivalent
• FCC Marine Radio License
• Possess and maintain a current California drivers license and satisfactory driving record
• Two (2) years of boat handling
• Customer service experience is helpful
• Knowledge of foreign language is helpful
• Open schedule and ability to work any assigned schedule including holidays and weekends
• Ability to work a shift that may start as early as 4:30 am or end as late as 10:45 pm. Shifts are 8 hours.

About Us:

Hornblowers passion is to provide amazing experiences on land and water. Our 40year success through organic growth and acquisitions has resulted in a portfolio of over 25 brands that welcome upwards of 30 million guests/riders annually. If youre an enthusiastic team player who thrives in an environment where communication creativity and cooperation are encouraged this may just be the opportunity for you.

The RESPECT Service System embodies Hornblowers mission vision values and operating principles. By creating a company culture that puts RESPECT at its core we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

EQUAL OPPORTUNITY EMPLOYER:

The Companyis proud to be an Equal Employment Opportunity and Affirmative Action employer. The Company is committed to providing equal opportunity in all employment practices including but not limited to selection hiring promotion transfer and compensation to all qualified applicants and employees without regard to age race color national origin sex sexual orientation religion handicap or disability pregnancy service member status citizenship status or any other category protected by federal state or local law.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

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