Job Posting for Shift Leader In Training at JerseyMikes (1 fulltime Closer 1 Parttime with open availability)
Job Title: Shift LeaderLocation:1450 Capital Drive Pewaukee WI
Pay Range: $17.00 per hour tips
About Us: Jersey Mikes Subs has been making amazing subs since 1956 in PointPleasant New Jersey! Our tradition is founded on a strong sense of communityand commitment to personal and professional development. Our goal is to servethe highest quality sub sandwich to our customers with a thankful and caringmentality. Our culture is one of giving and supporting our localcommunities.
Job Summary: As a Shift Leader at Jersey Mikes you will be responsible forsupporting the management team in the execution of running your assignedlocation. You will ensure that the staff delivers amazing customer serviceproduce highquality food and maintain the cleanliness and sanitation of therestaurant.
Responsibilities:
- Oversee and manage daily operations to ensure smooth and efficient service.
- Complete opening and closing procedures ensuring the restaurant is ready for business and properly secured.
- Monitor inventory levels place orders for supplies and manage stock to minimize waste.
- Ensure all equipment is in good working order and the restaurant is clean and wellmaintained.
- Supervise and direct staff during shifts ensuring adherence to company standards.
- Train new team members provide ongoing coaching and assist with performance evaluations.
- Address and resolve staff conflicts and issues in a professional manner.
- Ensure all customers receive prompt and courteous service addressing any complaints to maintain high satisfaction.
- Oversee the preparation and presentation of food to meet quality standards.
- Ensure compliance with health and safety regulations including food safety protocols.
- Manage cash registers handle cash deposits and ensure accurate cash management.
- Maintain accurate records of inventory staff schedules and daily sales reports.
- Communicate effectively with upper management and staff to ensure smooth operations.
- Assist in implementing local and national marketing initiatives.
- Continuously seek ways to improve operational efficiency and customer service.
- Help plan and execute instore events and promotions.
Requirements:
- Previous management or supervisory experience in a restaurant or similar environment.
- Strong communication and interpersonal skills.
- Ability to multitask and handle a fastpaced environment.
- Leadership and teambuilding skills.
- Availability to work various shifts including nights weekends and holidays.
- Serve Safe Certification Food Handler (preferred).
- Reliable transportation.
Benefits:
- Competitive pay
- Flexible scheduling
- Opportunities for career advancement
- Employee discount
- No Early Mornings or Late Nights
- No DriveThrus
- No Fryers or extra equipment