Job Description
Job Summary
We are seeking a highly motivated and personable Personal Lines Account Manager to join our team. The ideal candidate will be responsible for managing a portfolio of personal insurance accounts providing exceptional customer service and cultivating positive relationships with clients.
Responsibilities
- Proactively manage a portfolio of personal lines insurance accounts including but not limited to auto home and umbrella policies.
- Build and maintain strong relationships with clients to understand their insurance needs and recommend appropriate coverage options.
- Provide personalized and responsive customer service including handling inquiries policy changes and claims assistance.
- Collaborate with insurance carriers to obtain quotes process policy endorsements and ensure accurate policy documentation.
- Stay updated on industry trends market changes and regulatory requirements to provide informed advice to clients.
Qualifications/Requirements
- At least 2 years of relevant insurance industry experience.
- Excellent communication and interpersonal skills to effectively engage with clients and internal stakeholders.
- Strong attention to detail and organizational skills to manage multiple client accounts simultaneously.
- Proficiency in insurance agency management systems and Microsoft Office suite.
- Ability to adapt to changing priorities and work in a fastpaced teamoriented environment.
- Holds an active P&C (Property and Casualty) insurance license.
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
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Required Experience:
Manager