Security Officer - Dispatcher (H)
Security Officer - Dispatcher (H)
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Job Description
Current Employees:
If you are a current Staff Faculty or Temporary employee at the University of Miami please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet please review this tip sheet.
The University of Miami/UHealth Department of Public Safety has an exciting opportunity for a fulltime Security OfficerDispatcher.
Core Job Summary:
The Security Officer Dispatcher provides a safe and secure environment for students staff customers visitors and persons conducting business in an assigned facility by continually looking for situations that could interrupt the normal business flow and taking immediate steps to eliminate the risk. Additionally the Security Officer Dispatcher (H) engages in loss and crime prevention activities to protect University assets.
Core Responsibilities:
- Controls building access and property removal.
- Maintains civil law and order and assists in prevention of damage due to fire theft or negligent acts.
- Monitors incoming calls from all campus buildings.
- Monitors and dispatches officers to different types of calls and emergencies.
- Monitors security breaches perimeter breaches and temperature alarms from all medical campus and satellite buildings.
- Assists with all emergency calls for assistance and disasters.
- Observes campus activity to maintain a safe and secure campus environment.
- Provides verbal intervention techniques and deescalate situations if necessary.
- Assists with emergency calls by notifying Miami Fire Rescue PD1 Officer on campus or Miami Police Department.
- Maintains daily shift logs and good communication with shift supervisor lead officer and FTO officers.
- Takes remedial and corrective steps and notifies management of all abnormal conditions. Prepares reports and incident documentation as necessary.
- Assists staff students patients and visitors by providing directions and other relevant assistance.
- Monitors unauthorized individuals or calls the police.
- Adheres to University and unitlevel policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be allinclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
High School diploma or equivalent
Minimum 5 years of relevant experience
Knowledge Skills and Attitudes:
- Skill in completing assignments accurately and with attention to detail.
- Ability to handle difficult and stressful situations with professional composure.
- Customer service skills required to handle all levels of personnel patients and visitors.
- Ability to communicate effectively in both oral and written form.
- Ability to analyze organize and prioritize work under pressure while meeting deadlines.
- Ability to process and handle confidential information with discretion.
- Ability to work evenings nights and weekends as necessary.
- Ability to work independently and/or in a collaborative environment.
- Proficiency in computer software (i.e. Microsoft Office).
- Commitment to the Universitys core values.
- Ability to operate a motor vehicle
Any relevant education certifications and/or work experience may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical dental tuition remission and more.
UHealthUniversity of Miami Health System South Floridas only universitybased health system provides leadingedge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center we are proud to serve South Florida Latin America and the Caribbean. Our physicians represent more than 100 specialties and subspecialties and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching research and patient care. Were the challenge youve been looking for.
The University of Miami is an Equal Opportunity Employer Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full timeEmployee Type:
StaffPay Grade:
H7Required Experience:
Unclear Seniority
Employment Type
Full-Time
