Specialist - Product Analytics
Specialist - Product Analytics
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Job Description
Anaqua Inc. is a premium provider of integrated intellectual property (IP) management technology solutions and services. Anaquas AQX platform combines best practice workflows with big data analytics and techenabled services to create an intelligent environment designed to inform IP strategy enable IP decisionmaking and streamline IP operations. Today nearly half of the top 100 U.S. patent filers and global brands as well as a growing number of law firms worldwide use Anaquas solutions. Over one million IP executives attorneys paralegals administrators and innovators in large and mediumsized companies use the platform for their IP management needs. The companys global operations are headquartered in Boston with offices across the U.S. Europe and Asia. For additional information please visit or on LinkedIn.
At Anaqua we strive to build an inclusive environment that encourages supports and celebrates the diverse voices and backgrounds of our team members who also represent the diverse needs of our customers. Anaqua is an Equal Opportunity Employer and all qualified applicants are considered for employment without regard to race color gender gender identity sexual orientation religion national origin age disability veteran status or any other protected demographic.
We are seeking a Specialist in Product Analytics to lead our efforts with the Pendo tool and create impactful content that drives product strategy.
Job Description and Responsibilities:
- Pendo Tool Management:Lead the implementation and optimization of the Pendo tool to track user behavior and product performance. Ensure the tool is effectively integrated with our product suite.
- Content Creation:Develop and produce highquality content that communicates product insights and recommendations. Create reports dashboards and presentations to share findings with stakeholders.
- Data Analysis:Analyze data collected through Pendo and other sources to extract actionable insights. Use statistical techniques and data visualization to interpret trends and patterns.
- Product Performance Evaluation:Monitor key product metrics and performance indicators. Conduct regular evaluations to assess product performance against goals and benchmarks.
- Customer Feedback Analysis:Collect and analyze customer feedback to understand user needs and preferences. Facilitate focus groups interviews and surveys to gather detailed insights.
- Collaboration:Work closely with crossfunctional teams including product management marketing and development to ensure alignment of product strategies with business goals.
- Reporting:Prepare detailed reports and presentations to communicate findings and recommendations to stakeholders.
Qualifications:
- Education: Bachelors degree in business Analytics Statistics Economics or a related field. An advanced degree preferred.
- Experience:Minimum of 35 years of experience in product analytics or a related role.
- Proficiency in data analysis tools such as SQL Python R and Excel.
- Strong analytical and problemsolving skills.
- Excellent communication and presentation skills.
- Ability to work collaboratively in a team environment.
- Knowledge of market research methodologies and techniques.
- Experience with Pendo or similar product analytics tools.
- Experience with data visualization tools like Tableau or Power BI.
- Familiarity with product management frameworks and agile methodologies.
- Strong understanding of customer behavior and market trends.
Required Experience:
Senior IC
Employment Type
Full-Time
