Service Engineer
Service Engineer
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Job Description
The Service Engineer (SE) Salary up to 35k plus company van.
The geographical area to be covered will primarily be Bristol and Birmingham so the ideal location would be somewhere within easy commute to both so along the M5 corridor. Gloucester or Cheltenham would be perfect.
In this role the Service Engineer has an overall responsibility for:
- Hands on servicing and repair of water treatment equipment.
- Undertaking scheduled contract service visits and oneoff planned service visits outside of contract
- Emergency call out activity occasionally outside normal working hours.
- Repair of customer equipment.
- Installation of new equipment where required.
Key Responsibilities:
- To undertake installation commissioning servicing calibration fault finding and repair or replacement of components and equipment on all jobs and specialist projects allotted to them.
- To carry out routine maintenance of equipment and systems included in the periodic service contracts allotted to them efficiently and cost effectively. To use initiative to resolve technical and application problems on site with minimum disruption to the client.
- To develop skills and knowledge beyond their basic trade and to service and repair equipment which falls within the scope of the job as directed by the Service Manager and for which training has or is being given as necessary.
- To gain a working knowledge of the equipment manufactured supplied and supported by the company including some third party equipment and develop a basic understanding of the applications they are used in.
- To have a good knowledge of administrative procedures associated with the job use the company provided tools and systems and comply with company policies procedures and guidelines.
- Produce accurate and informative service reports on the completion of each job detailing what work was done and any recommendations or further work that requires to be done.
- Ensure all tasks are completed in a timely manner and in accordance with Company policies and procedures.
- To requisition spares and replacement parts from the office/stores and to maintain stock in accordance with Company procedures.
- To acquire a working knowledge in the use of specialist tools and test equipment relating to the job and to keep secure and in good working order all Company equipment allocated to them.
- To actively promote the Companys products and services feeding back sales leads to the office. To maintain and project a highquality Company image at all times and to confirm to the levels of integrity necessary when working in the customers premises.
- Where appropriate and as approved by the Service Manager assist with the formal onsite training of Trainees. To provide technical expertise in resolving site problems as and when required.
- To attend training courses as directed by the Service Manager.
- Be available to work out with normal working hours as and when required including at weekends and to participate in the Companys out of hours emergency work oncall rota system.
- Be able and prepared to take on short term assignments anywhere in the UK with reasonable notice.
- Contribute to achieving Company strategies commitments and objectives The Service Teams KPIs and targets and any personal objectives that may be assigned.
- To be responsible for their own health and safety and the health and safety of others that may be affected through their actions or omissions. To pay particular attention to and comply with the Health Safety Environmental Quality Security and Site policies rules and instructions as issued by the Company and those of the Companys clients.
- To report to management all accidents incidents near misses or malpractice and assist with the investigation and corrective actions.
- To be responsible for the allocated Company vehicle and to ensure that it is roadworthy and the maintenance and cleanliness conform to statutory regulations and Company requirements.
- The role may also be required to carry out any other duties within the scope and purpose of this role as reasonably request by your line manager and in line with business needs.
Qualifications :
Essential
- Mechanical or Electrical Engineering qualification Level 3 or higher
- Plant maintenance/fault finding experience
- Able to work on own with minimal supervision
- General computer literacy
Preferred
- Electromechanical apprenticeship or equivalent
- ONC or HNC in Mechanical or Electrical Engineering or similar
- 18th Edition Qualified
- Experience with water purification equipment and systems
- Previous relative experience as a mobile service engineer
Key Requirements
- Post holder must hold a full valid Driving licence for use in the UK
- Must be able to travel within region with occasional stays overnight as required
- The post holder will once fully competent and inducted be included in an on call rota which may include occasional out of hours weekend working and emergency callouts.
Additional Information :
What are the benefits
At Veolia we know that at certain crucial moments in life we all need a little help protection and support.
Thats why we are proud to offer our innovative Veolia Cares program which demonstrates our commitment to our employees. From the very first day of employment this commitment is reflected in an array of benefits that is generous and relevant.
These include:
Health & Welfare:
Holiday allowance 26 days plus Bank Holidays with the option to buy or sell additional days off
Private Healthcare currently BUPA with an option to add your family members
Dental Plan providing cover or monetary cash back on appointments and treatments
Enhanced Maternity / Primary Care pay of 13 weeks full pay from Day 1
Enhanced Paternity / Secondary Care pay of 2 weeks full pay from Day 1
Adoption Leave of 13 weeks full pay for Parental and 2 weeks full Coparental pay from
day 1 of employment
Support for Carers offering flexibility for longer term caring needs such as considering options of remote work flexible work hours adjusted schedules and paid or unpaid leave
A Lifestyle Account where we put in 60 to start you off then match you for on every activity you buy up to 360
Discounted Gym Memberships
All employees receive one day of paid volunteering leave per year
Monetary Benefits:
Leading pension contribution of 10% of your earnings from us every month doubling your own contribution of 5%
Option to buy shares at preferential rates
Salary Sacrifice Schemes
The Bigger Picture protecting you and your loved ones in the longer term
Industry leading Life Insurance providing you 4 x your salary as a benefit paid to your nominated person(s)
Income Protection that covers you for 5 years at up to 60% of your salary with 2 x your salary as a lump sum should you be unable to return to work.
As an inclusive company Veolia is committed to diversity and gives equal consideration to all applications without discrimination.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
