Restaurant Manager
Restaurant Manager
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Job Description
The Restaurant Manager will serve as the face of our brandnew restaurant operation. Reporting to the Food and Beverage Manager this role provides operational expertise commercial insight and daytoday leadership to ensure the restaurant delivers an exceptional dining experience.
The ideal candidate will be a dynamic customerfocused professional with a strong background in highquality London dining establishments. They must have a proven ability to influence and collaborate with operational teams along with a passion for hospitality and the ability to coach and train a new team to deliver a seamless premium dining experience.
Operational Excellence
- Partner with the Food and Beverage Manager Executive Chef and casino management to ensure the smooth daily operation of the restaurant.
- Lead by example maintaining exceptional operational standards and identifying opportunities for improvement.
- Support the implementation review and maintenance of F&B policies procedures and standards to ensure consistency and compliance.
Commercial Performance
- Analyse restaurant performance metrics (revenue margins waste customer satisfaction) to identify trends and opportunities.
- Collaborate with the management team to develop and execute strategies that drive revenue growth and improve profitability.
- Support the development and launch of new menus products and promotions to enhance customer engagement.
Customer Experience
- Monitor and evaluate customer feedback to identify areas for improvement.
- Work with operational teams to ensure a seamless and memorable dining experience.
- Champion initiatives that elevate service quality menu innovation and overall satisfaction.
Training & Development
- Train and develop the restaurant team to uphold the highest service and operational standards.
- Share best practices and provide coaching to foster continuous improvement.
Stakeholder Engagement
- Build strong relationships with casino management F&B teams and support functions to drive success.
- Serve as the primary point of contact for restaurantrelated inquiries and initiatives.
- Communicate effectively with stakeholders at all levels to align with broader F&B objectives.
Required Skills & Competencies
- Strong knowledge of restaurant operations including food safety allergens and beverage service.
- Excellent commercial acumen with the ability to analyse data and make informed decisions.
- Proven leadership skills with the ability to motivate and develop a team.
- Strong critical thinking skills and a solutionsoriented mindset.
- Exceptional communication and people skills.
- Passion for delivering outstanding customer experiences.
Qualifications :
- Minimum 3 years of experience as a Restaurant Manager in a highquality hospitality leisure or gaming environment.
- Demonstrated success in improving restaurant performance and profitability.
- Experience in cost control inventory management and food safety compliance.
- Proven history in training and developing restaurant teams.
Additional Information :
#LICS1 #LIOnsite
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
