Senior Manager, Fraud Advisory

The Game Changers:

Australian Payments Plus (AP) is here to shape the future of payments for Australia. We aim to deliver more innovation to Australias payments ecosystem for the collective benefit of Australian businesses government and consumers.

Our solutions include Australias domestic debit network realtime data rich payments infrastructure secure bill payments digital identity verification QR payments and experiences and open wallet solutions. Its a new chapter with more possibilities.

Life @ AP:

We are one connected team in pursuit of one inspiring purpose to unite people and technology to power better experiences. Each of us has a part to play in making that happen. Youll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun friendships and flexibility in your daily life.

Were driven by our core values: lead with heart learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game Were ready to help you do it.

The Purpose:

As the Senior Manager Fraud Advisory you will be part of the wider AP Fraud and Scams team on a mission to leverage our unique position as the Scheme Operator to lower Fraud and Scams across the AP ecosystem. The Fraud and Scams teams has 2 core functions:

• Fraud Advisory Analytics and Operations
• Fraud Products

This role sits in the first of these and:

• Provides internal Fraud and Scams consultancy services to the Business Payments (NPP and BPAY Schemes) team and the Retail Payments (eftpos Scheme) team.
• Identifies opportunities and makes decisive changes to uplift the Scheme Rules and ensure they remain consistent with best practice management of Fraud and Scams.
• Attends external Industry roundtables and bilateral meetings with members to communicate the pipeline of change influence change and manage any matters that arise regarding Fraud and Scams.

Candidates with a growth mindset excellent communication skills an eye for detail and proven experience identifying and fixing problems in Fraud and Scams are invited to apply. This role is part of a high performing team with the ability to grow. It is also autonomous meaning you need to be comfortable transferring high level objectives into meaningful initiatives and delivering them. Were a purpose driven team looking for missionaries not mercenaries to help us have a material impact on lowering Australias Fraud and Scams.

Proposed Role Responsibilities are:

• Provide internal Fraud and Scams consultancy services to other Payments and Schemes product teams. This means using your knowledge and expertise to assess the impacts of initiatives and recommend best practice. From timetotime there will be a difference of opinion on the way forward. This role knows how and when to compromise between setting a high bar for F&S and managing commercial outcomes. You will resolve conflicts of judgement quickly.
• Become an expert on the AP Scheme Rules as they relate to Fraud and Scams identify gaps and set a course to close them.
• Interpret high level objectives and translate these into initiatives you will deliver. You will focus on risks early.
• Prepare reports on F&S trends and macro events and from timetotime present these to senior stakeholders in AP and its members. These will be expertly and concisely written.
• Represent AP at industry events and maintain a high standard of professionalism.
• Bring enthusiasm passion and curiosity to a high performing culture.

Proposed Position Requirements are:

• Minimum of 5 years experience within a Fraud and Scams team with at least 2 years managing similar responsibilities.
• Preference for candidates within Financial Services and/or Consultancy experience.
• People leadership experience is desirable
• Proven expert in identifying issues and opportunities to uplift Fraud and Scam management across payment products (specifically cards and accounttoaccount).
• Well informed on key industry trends including legislation impacting Fraud and Scams (e.g Scams Prevention Framework).
• A sound understanding of the technologies solutions and tools used to manage Fraud and Scams to prevent detect disrupt respond to and report fraud and scams.
• Familiarity with payment systems and infrastructure is desirable.
• Familiarity with sound risk management (i.e. Risk Frameworks) including measuring and managing risks using controls.

What happens next:

At AP we believe in the power of passion pride and purpose. Our team is driven by a shared mission to make a difference in the world of payments and were proud to work together towards this common goal.

If youre ready to be a game changer please submit your application & the Talent Acquisition team will endeavour to review and notify you of the outcome within the next two weeks.

We want to remove all barriers to inclusion so if you need advice or support with your application were here to help. Please reach out toWe also encourage you to let us know your pronouns at any point during the recruitment process.

AP are not partnering with Recruitment agencies for this role.