- Greet and tour prospective residents.
- Promote available units and amenities via online platforms signage and outreach.
- Explain lease terms application requirements and pricing.
- Processes and maintains accurate resident files both tax credit/affordable and conventional.
- Works closely with the Property Manager and maintenance team to ensure quality work is completed
- Assists with recertifications renewals and retention efforts
- Understand and communicate lease provisions and community policies to new and current residents.
- Assists applicant with the application process both tax credit/affordable and conventional.
- Creates and updates waitlist
- Completes any daily weekly or monthly reports assigned by Property Manager
- Ensuring resident satisfaction through effective communication and proactive issue resolution.
- Conduct movein/moveout inspections with residents
Qualifications :
- One year of leasing experience minimum. Required
- Strong understanding of LIHTC regulations income limits and compliance rules. Required
- Knowledge of Property Management software: Yardi Preferred
- Bilingual (English and Spanish) Preferred
- Knowledge of affordable housing/government programs
- Excellent customer service: someone who can navigate all types of situations
- Attention to detail
- Understands and complies with state landlordtenant law Fair Housing laws and CalOSHA
- Knowledge of Excel Word Document and Outlook
- Works well under pressure and maintains a positive friendly attitude
- Strong interpersonal skills: ability to communicate effectively with a diversity of individuals at all organizational levels
Additional Information :
The Pines at Castle Rock (30024)
$19$22/hr DOE
Saturdays required; Sundays and one other weekday off; 8a to 5p
The above job description is not intended to be an allinclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties as assigned by their supervisor.
We are an equal opportunity employer and all applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime