Business Operations Partner

Who we are:

EverTrue is the leading advancement software that supports fundraising efforts at educational institutions and nonprofit organizations. EverTrue merged with ThankView in October 2021 in an effort led by Rubicon Technology Partners. We are a fun smart missiondriven team that is passionate about the work we do!

Our mission is to equip fundraising teams with the insights and tools to turn every donor interaction into a lasting relationshipleading to stronger connections and greater giving. By connecting institutional data with dynamic insights from various integration partners we provide education fundraising professionals with everything they need to engage alumni raise support and measure success. Today hundreds of highereducation and K12 institutions rely on EverTrue to better engage identify prioritize and manage their fundraising prospects.

We are a remotefirst company supporting employees in over 30 states with our team striving to share knowledge celebrate accomplishments think creatively and have fun along the way.

At EverTrue we recognize its unrealistic for candidates to fulfill 100% of the criteria in a job posting. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If youre willing to learn and evolve alongside us join our team!

EverTrue is an equal opportunity employer and is committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race religion color national origin gender gender identity or expression sexual orientation age marital status veteran status or disability status. We embrace diversity equity and inclusion to enhance employee engagement client satisfaction and external partnerships/relationships. We believe that the more inclusive we are the better we will be together. Diversity is not something we do its who we are.

Who you are:

• You bring at least 3 years of experience in Revenue Operations Sales Operations or a related function with a track record of driving operational excellence.
• You thrive in crossfunctional settings collaborating with Sales Operations and Leadership to align strategy and execution.
• Youre a strategic thinker who understands how processes tools and data interconnect across the revenue engineand you anticipate how changes will ripple across the system.
• Youre actionoriented and resultsdriven able to translate big ideas into impactful initiatives.
• You rely on data to inform decisions consistently looking for ways to optimize processes and improve forecasting accuracy.
• You identify inefficiencies diagnose root causes and implement solutions that drive productivity.
• You ensure accuracy in forecasting reporting and process execution helping the team operate with precision.

What youll do:

• Identify and address inefficiencies across revenue operations implementing solutions that improve workflows processes and overall team productivity.
• Develop and maintain Standard Operating Procedures (SOPs) to document best practices and ensure consistent execution across teams.
• Train and enable sales and revenue teams on tools and processes driving adoption and optimizing daytoday performance.
• Collaborate with Business Operations to ensure data integrity in forecasting pipeline management and reporting.
• Establish controls and quality checks to maintain accurate deal pipeline and revenue data.
• Analyze sales performance and operational metrics to surface insights and make strategic recommendations to sales leadership.
• Manage and optimize revenue tools (e.g. CRM Salesloft enablement platforms) ensuring seamless integration and strong user adoption.
• Stay current on platform capabilities create internal documentation and lead enablement efforts to support tool effectiveness and team success.
• Act as a strategic partner to sales leadership helping to improve forecasting conversion rates and overall rep productivity.

Why youll love to join our team:

• We offer competitive compensationthe range for this role is $80K $90Kwe also cover 80% of your healthcare premium were a remote first environment with no plans to return to office and our happiness and wellbeing perks are valued at $25K.
• Take a True Adventure on us well give you $2000 to go on vacation after your first year and enjoy your True Birthday where youll get your birthday off and EverTrue will donate to a charity of your choice.
• Develop yourself with our True Growth perk which allows you a stipend to invest in yourself personally and professionally
• When it comes to work life balance we offer discretionary time off 12 holidays 8 sick days halfday summer Fridays a recharge week at the end of the year and monthly Flex Fridays
• We want to ensure that you are excited happy and find fulfillment in your work.