Chauffeur Driver (Caesars New Orleans)
Chauffeur Driver (Caesars New Orleans)
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Job Description
JOIN A TEAM THAT GOES ALLIN ON YOU
Caesars New Orleans Casino & Hotel is a destination property in the heart of the city we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture blazes the trail and commits to delivering FamilyStyle Service at every turn We want you to become an integral part of our vision to create spectacular worlds that immerse inspire and connect you. Become a part of our winning team and bring your fun spirit along with you!
BENEFITS:Caesars New Orleans is proud to offer our team members a professional fun and welcoming team members also enjoy exclusive benefits such as:
- FREE Downtown Team Member Parking
- Discounted Monthly Bus Passes
- Free Team Member Assistance Program
- Team Member Discounted Hotel Room Rates
- Fun and Free Team Member Events
- Discount Program within Caesars Partner Network
- Tuition & Student Loan Debt Repayment Assistance
- First Time Homebuyer Program
- Child Care Assistance Program
- 401k Matching
JOB SUMMARY:
A Chauffeur Driver will be passionate about guest service guest safety and be a company ambassador. They will set the tone of the guest experience by being the first person to welcome our guests to our properties and wish them farewell as they depart. A Chauffeur must exhibit a high level of professional polished and personalized guest service that embodies the companys brand standards and core values.
This role involves operating Caesars Company Vehicle s to transport guests to various locations such as airports restaurants and local attractions. The driver is expected to maintain a professional demeanor assist with luggage and ensure that the SUV is kept in pristine condition.
ESSENTIAL JOB FUNCTIONS:
- Serves as an ambassador for Caesars Entertainment
- Assists guests with answering questions related to transportation local points of interest events the resorts and amenities
- Pick up and drop off guests on time and safely to destination
- Be punctual and reliable adhering to scheduled pickup and dropoff times.
- Evaluate upcoming transportation requests and traffic impacts in the surrounding areas to exceed guests expectations
- Handle any guest complaints or issues courteously and escalate concerns to valet management when needed.
- Maintains a polished appearance and professional demeanor while offering exceptional guest service and a welcoming environment
- Ensure compliance with all applicable laws policies and procedures
- Assists guests in handling luggage packages and other personal belongings
- Opens doors for guests as they enter and exit the vehicle
- Maintains a clean and presentable vehicle
- Ensure the vehicle is fully stocked with necessary amenities
- Monitor vehicle maintenance and report necessary service appointments (e.g. oil changes tire rotations).
- Communicates effectively with the hotels front desk or concierge to coordinate pickup times and locations.
- Submits updated Louisiana DMV report and Chauffeurs license as requested
- Follow security and safety protocols at all times
- Maintain accurate logs of transportation activities including trip details and vehicle inspections.
- All duties are to be performed in accordance with departmental property and corporate policies practices and procedures.
- This is a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements inherent to this position
QUALIFICATIONS:
- High school diploma or GED.
- Must have at least 1year previous professional chauffeur driving experience
- Previous experience working in a luxury hospitality setting preferred
- Skilled in the safe operation of limousines SUVs and all other vehicles in the fleet.
- Must have and maintain a clean DMV record.
- Must have or be able to obtain a Louisiana Chauffeur Drivers License.
- Professional appearance and demeanor.
- Strong knowledge of local routes attractions and point of interest.
- Excellent communication and guest service skills
- Ability to work flexible hours including weekends and holidays.
- Ability to lift luggage and assist guests as needed.
- Ability to speak read and write in languages other than English
PHYSICAL MENTAL AND ENVIRONMENTAL DEMANDS:
- Must be able to sit for extended periods while driving.
Must have the ability to perform basic vehicle maintenance checks (e.g. fluid levels tire pressure).Must be able to work flexible hours including evenings and weekends. - Fastpaced environment multiple tasks to be handled under time constraints.
- Must be able to handle a heavy business volume and sensitive situations relating to a team member candidate and guest problems in a timely manner.
- Must be able to tolerate areas containing secondhand smoke.
- Must be able to lift and carry 50 pounds.
- Must be able to bend crouch kneel twist and work at a desk/counter when performing functions of the job.
- Respond to visual and aural cues.
- Must have manual dexterity to operate all office equipment.
- Must be able to recognize and respond to individuals with questions.
- Must be able to maneuver around office and property.
The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Caesars New Orleans reserves the right to make changes to this job description whenever necessary.
Caesars New Orleans is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or status as a qualified individual with a disability or protected veteran.
NOTE: By providing a mobile number you agree to receive calls/texts to your number about your application and other opportunities that may be of interest to you. You understand that where applicable messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
Employment Type
Full Time
