Junior IT Analyst
Junior IT Analyst
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
USD 49000 - 56000
1 Vacancy
Job Description
Kin is redesigning insurance to be smarter faster and centered on the customer. We use intelligent pricing offer seamless bundling and make every step (from purchasing servicing to claims) simple and frictionfree especially in the places traditional insurers often ignore.
We empower people to protect what matters most starting with their homes and expanding to all they value in a world where climate risks rising costs and outdated systems leave too many behind. Our approach has fostered amazing growth attracted marquee investors and earned us accolades including being named to:
Built In Chicagos Best Places to Work Midsize Companies ().
Forbes Americas Best Startup Employers (Ranked #37 in 2024).
Inc. 5000 FastestGrowing Private Companies.
Forbes Fintech 50.
Simply put our people are what make us great we need forwardthinking inspired gamechangers like you to join us in our mission.
So Whats the Role
Our IT department is essential in supporting all aspects of our operations here at Kin Insurance; we are looking for a Jr. IT Analyst to join our growing team! You will be pivotal in providing inperson and remote IT support for the organization and lending an essential hand to onboarding and offboarding responsibilities. Furthermore you can contribute to companywide projects and initiatives that help our teams work more efficiently.
Working crossfunctionally is crucial within this role requiring you to lean into your communication strengths and collaborate closely with team members managers and stakeholders. In a growing fastpaced startup environment youll work alongside technical and nontechnical teams on a wide variety of projects all while having the ability to advance your career within the organization.
A day in the life could include:
Ensuring frontline assistance to Security and IT Engineering teams by triaging issues and enforcing security policies throughout the organization
Triaging each new helpdesk ticket coming into the queue and dispatching tickets to other Analysts and Engineers
Owning tier 1 helpdesk requests and assisting on tier 23 tasks
Providing audio/visual assistance for meetings and events both remote and inperson
Performing regular audits of our systems to confirm that access is properly assigned based on RBAC
Managing inventory each week alongside documenting physical IT Assets (laptops monitors)
Overseeing all mobile devices used throughout the organization using JumpCloud
Responsible for ensuring the seamless onboarding and offboarding of employees as it relates to access and IT equipment
Maintaining the security posture in our office locations (cameras keycard readers)
Additional hours for coverage during CAT events
Ive got the skills but do I have the necessary ones
Former Internships specifically in IT Helpdesk
White glove service ability to work with anyone from interns to executives and treat all with the same level of respect and empathy
Administration oversight on tools such as Google Workspace Slack Zoom and Asana
Ability to identify issues and communicate solutions effectively
Expertise in collaborating effectively working for a winwin while inspiring others to do the same
Desire to advance your career and gain exposure to new projects in a techbased environment
Enthusiasm for utilizing technologies in addition to learning new systems and tools
Ability to provide inoffice support for our Chicago office for at least one week out of each month
Oh and dont worry weve got you covered!
We offer a comprehensive benefits program allowing you to choose the benefits that are best for you and your family including: Medical Dental Vision Life Insurance and Disability Insurance options Employee Assistance Program as well as elective voluntary benefits such as accident insurance hospital indemnity critical illness legal assistance and pet insurance.
In addition to these benefits we also are excited to offer the following:
Competitive salary and equity
401K with company match of up to 4%
Flexible PTO for exempt employees along with 8 companyobserved holidays
A paid parental leave program that provides 100% salary continuation of up to 14 weeks for birthing parents and 8 weeks for non birthing parents
Continuing education and professional development opportunities
For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL AZ CO FL ID IL IN KS KY MA MD ME MI MN MO MT NC NE NM NV NY OH OK PA SC TN TX UT VT VA WA and WI.
For all other positions these roles can sit in any of the following 40 states: AL AR AZ CA (exempt only) CO CT FL GA ID IL IN IA KS KY MA ME MD MI MN MO MT NC NE NJ NM NV NY OH OK OR PA SC SD TN TX UT VT VA WA and WI. Please only apply if you are able to live and work fulltime in one of the states listed above.
State locations and specifics are subject to change as our hiring requirements shift.
About Kin
Kin is the only pureplay directtoconsumer digital insurer focused on the growing home insurance market. We make policies convenient and affordable through a technology platform that delivers a seamless user experience customized options for coverage and fast highquality claims service. Kin is a fully licensed carrier that offers coverage through its reciprocal exchanges which are owned by its policyholders. To learn more visit .
EEOC Statement
Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We dont just accept difference we honor it nurture it and celebrate it. We dont discriminate based on race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
Required Experience:
IC
Employment Type
Full-Time
