Senior Technical Account Manager
Senior Technical Account Manager
Posted on :
18-05-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 140000 - 211200
Vacancy
1 Vacancy
Posted on :
18-05-2025
Job Description
Matillion is The Data Productivity Cloud.
We are on a mission to power the data productivity of our customers and the world by helping teams get data business ready faster. Our technology allows customers to load transform sync and orchestrate their data.
We are looking for passionate highintegrity individuals to help us scale up our growing business. Together we can make a dent in the universe bigger than ourselves.
About the Role
We are hiring for a Senior Technical Account Manager in the US. Ideally candidates will sit in Denver CO in a hybrid model but we are open to remote candidates as well!
The Technical Account Manager ensures customers achieve measurable success with Matillion by providing a proactive and structured onboarding experience accelerating value realization and continuously driving platform adoption. This role proactively expands usage by aligning technical solutions to business outcomes identifying new opportunities for impact and fostering longterm advocacy. By maintaining strategic customer partnerships the TAM ensures ongoing value creation helping customers maximize their investment and achieve sustained success.
What you will be doing;
Customer Onboarding
- Cultivate trusted advisor relationships with customers through cadences to set up technical infrastructure rapidly achieve first value and create long term customer engagement.
- Align customer onboarding activities around documentation of customer requirements use cases and desired business outcomes.
- Proactively identify and resolve risks addressing technical roadblocks to maintain momentum and reinforce longterm value realization.
Value Realization
- Guide customers to a successful first workload by running pipelines in production aligned around their desired business outcomes.
- Conduct regular technical cadences for continuous enablement support and development of customer workloads
- Monitor adoption dashboards for key success indicators proactively driving consumption upward and ensuring the timely resolution of issues.
Ongoing Growth
- Identify and drive opportunities for upselling and expansion ensuring customers realise value by increasing platform consumption through new workloads and groups.
Market and Thought Leadership
- Create technical content and case studies that demonstrate how Matillions solutions address customer challenges.
- Represent Matillion as a technical expert at industry events conferences and user groups fostering a strong brand presence.
Product Feedback & Improvement
- Collect and communicate customer feedback to the Product and Engineering teams ensuring continuous product improvements and alignment with market needs.
- Stay informed about industry trends and best practices in data integration cloud computing and data transformation sharing insights with both customers and internal teams.
What we are looking for; Essentials
- Minimum of 5 years in a customerfacing role such as Technical Account Manager Data Integration Consultant or similar.
- Strong consultative approach with experience engaging endusers empathetically and diplomatically.
- Extensive experience in data integration data warehousing and cloud computing (AWS GCP or Azure).
- Handson experience with Cloud Data Warehouses/Platforms particularly Snowflake Redshift Databricks and BigQuery.
- Proficiency in Linux SQL and relational databases such as PostgreSQL MySQL Oracle or SQL Server.
- Strong understanding of API usage integration and version control software (e.g. Git).
- Passion for technology with a commitment to staying up to date on advancements.
Preferred
- Familiarity with Matillion products and competitive ETL solutions.
- Experience with data governance data quality and data modeling.
- Cloud certifications (AWS Azure GCP) and proficiency in Python.
- Experience with NoSQL databases (MongoDB Cassandra DynamoDB Couchbase) and MPP databases (Teradata Netezza Vertica Exadata).
- Understanding of CI/CD processes network security fundamentals and web application servers (especially Tomcat).
- Experience with Salesforce.
- Bachelors degree in Computer Science or equivalent experience.
At Matillion we are committed to providing competitive compensation in line with market standards based on the role job family job level and country. This exempt roles estimated annual salaried pay range for this position is $128000 $192000. Because this role is eligible for variable pay in the form of sales commissions your total ontarget annual earnings will be between $140000 $211200. The final salary will be based on your relevant skills experience and qualifications demonstrated in the hiring process.
Matillion has fostered a culture that is collaborative fastpaced ambitious and transparent and an environment where people genuinely care about their colleagues and communities.
Our 6 core values guide how we work together and with our customers and partners. We operate a truly flexible and hybrid working culture that promotes worklife balance and are proud to be able to offer the following benefits:
Company Equity
25 days PTO
5 days paid volunteering leave
Health insurance
Life insurance
Access to mental health support
401K
More about Matillion
Thousands of enterprises including Cisco DocuSign Slack and TUI trust Matillion technology to load transform sync and orchestrate their data for a wide range of use cases from insights and operational analytics to data science machine learning and AI.
With over $300M raised from top Silicon Valley investors we are on a mission to power the data productivity of our customers and the world.
We are passionate about doing things in a smart considerate way. Were honoured to be named a great place to work for several years running by multiple industry research firms.
We are dual headquartered in Manchester UK and Denver Colorado.
We are keen to hear from prospective employees so please apply and a member of our Talent Acquisition team will be in touch. Alternatively if you are interested in Matillion but dont see a suitable role please email
Matillion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all of our team. Matillionprohibits discrimination and harassment of any type Matillion does not discriminate on the basis ofrace color religion age sex national origin disability status genetics sexual orientation gender identity or expression or any other characteristic protected by law.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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