Commercial Lines Account manager
Commercial Lines Account manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Description
Commercial Lines Account Manager Bethlehem PA Hybrid (3in/2out) up to $110k
Job Summary:
The Commercial Lines Account Manager is responsible for providing customer service and support to business clients in the management of their commercial insurance policies. This includes assisting with policy changes renewals claims and addressing client inquiries. The AM will work closely with insurance brokers underwriters and other internal teams to ensure the timely and accurate handling of client accounts.
Key Responsibilities:
Customer Service:
- Serve as the primary point of contact for clients regarding their commercial insurance policies.
- Address client inquiries concerns and requests in a professional and timely manner.
- Build and maintain strong client relationships to foster retention and satisfaction.
Policy Management:
- Assist in the preparation and processing of new business applications renewals and policy endorsements.
- Review policy terms coverage limits and exclusions to ensure accuracy and client understanding.
- Work with underwriters to obtain quotes and adjust coverage as needed to fit clients needs.
Claims Support:
- Assist clients in the claims process by providing necessary documentation following up on claims status and ensuring a smooth resolution.
- Communicate with insurance companies adjusters and clients to facilitate claims settlements.
Sales and Account Retention:
- Collaborate with sales teams and account managers to crosssell additional coverage or services to existing clients.
- Identify opportunities to improve coverage and provide clients with costeffective insurance solutions.
- Track renewals and proactively follow up with clients to ensure policy retention.
Administrative Tasks:
- Maintain accurate and uptodate client files and policy records.
- Prepare certificates of insurance and other required documents.
- Manage and prioritize a high volume of daily tasks ensuring timely completion.
Qualifications:
- Education: High school diploma or equivalent (college degree preferred).
- Experience: 23 years of experience in commercial lines insurance or related fields.
- Licensing: Statespecific property and casualty insurance license required (or willingness to obtain within a specified period).
- Skills:
- Strong communication skills (both written and verbal).
- Excellent attention to detail and organizational skills.
- Proficiency in Microsoft Office Suite (Excel Word Outlook).
- Knowledge of commercial lines insurance products including general liability property workers compensation and auto insurance.
- Ability to handle multiple tasks in a fastpaced environment.
#LIOS1
Required Experience:
Manager
Employment Type
Full-Time
