drjobs Service Methods Engineer-1

Service Methods Engineer-1

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1 Vacancy
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Job Location drjobs

Waukesha, WI - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description Summary

We are seeking a highly motivated and detailoriented individual to lead the ontime delivery of service product features technical publications training global parts availability and service process validation for our Premium CT product lines. This role offers broad exposure across the organization and spans the entire product lifecyclefrom concept and development to validation and postmarket support. It requires strong crossfunctional collaboration and a deep understanding of systemlevel serviceability.

Job Description

Key Responsibilities

  • Service Procedure Development: Define and document procedures for field modifications calibrations and part replacements to ensure efficient and safe service operations.
  • Serviceability Ownership: Own and manage product and subsystem requirements related to serviceability and diagnostics.
  • Field Replaceable Unit (FRU) Strategy: Develop FRU strategies and collaborate with external teams such as GPRS and Service Operations to ensure alignment and execution.
  • Quality Compliance: Maintain and support effective quality systems in accordance with GE Quality policies and Six Sigma standards.
  • Project Coordination: May lead other service engineers by developing work breakdown structures project plans and staffing strategies and managing execution throughout the development lifecycle.
  • Technical Problem Solving: Apply advanced technical knowledge and crossfunctional input to solve complex servicerelated challenges.
  • Independent Execution: Operate independently with a high level of functional expertise to influence and drive technical and project outcomes.
  • Stakeholder Collaboration: Work closely with the online center field engineers customers and program leadership to ensure deliverables align with broader program goals.
  • Mentorship: Support the development and mentoring of junior technical talent within the team.
  • Technology Ownership: Take ownership of assigned technologies that contribute to the products competitive technical differentiation.

Required Qualifications

  • Education & Experience: Bachelors degree in a STEM discipline (Science Technology Engineering or Mathematics) with 13 years of relevant engineering experience.
  • Technical Expertise: Proficient in requirements management quality management systems and navigating regulatory compliance processes.
  • Documentation & DecisionMaking: Demonstrated experience in developing technical documentation and contributing to program or projectlevel decisionmaking.
  • CrossFunctional Collaboration: Proven ability to work effectively with crossfunctional teams and lead engineering initiatives across diverse stakeholder groups.
  • Organizational Agility: Experience operating within a matrixed organization with strong influencing communication and negotiation skills.
  • Work Location: This is an onsite role based inWaukesha WI.

Desired Characteristics

  • Excellent Communication: Strong verbal and written communication skills with the ability to convey complex ideas clearly and effectively.
  • Leadership & Collaboration: Proven interpersonal and leadership abilities with a track record of fostering collaboration across teams.
  • Proactive & ResultsDriven: Selfmotivated energetic and resultsoriented with the ability to manage multiple priorities in a dynamic environment.
  • Analytical Problem Solver: Demonstrated ability to identify root causes analyze complex issues and implement effective solutions.

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Additional Information

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID19 some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Employment Type

Full-Time

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