Associate Partner, Human Resources

At Amazon we are committed to being Earths Safest Place to Work Best Employer and Most CustomerCentric Company. Our Human Resources teams care deeply about the employee experience and support associates and managers to focus on people through engagement technology and innovation. The Associate Partner (AP) role in our People Experience and Technology (PXT) team can provide you with the fundamentals of HR at Amazon and help you become wellversed in the processes and policies that help us deliver on our promises to our associates and customers.

The Amazon PXT team is seeking an Associate Partner who is obsessed with delivering an exemplary associate experience with every interaction. Successful candidates will be approachable actionoriented flexible problem solvers with great verbal and written communication skills and exceptional attention to detail. Associate Partners provide friendly and welcoming HR support to our associates regarding a broad range of benefits policy and payroll topics while maintaining an appropriate level of confidentiality. This is a great time to join a growing team with ample opportunity to expand your professional skills while making a positive impact for our associates each day.

Key job responsibilities
Respond accurately and professionally to questions and concerns from associates through multiple channels (inperson email phone etc.) in a timely manner
Escalate and take partners when discrepancies or issues arise with associate interactions such as Leave of Absence accommodations or other employee relations issues
Enter and review associate data within HRIS and payroll systems timely and accurately
Provide subject matter expertise to associates and leadership on people practices systems and resources
Compile assess and use and data regarding critical business metrics such as: attendance attrition engagement labor fill etc.
Advocate for the employee experience by partnering effectively with leaders partners and core teams to provide worldclass service to Amazon associates including educating them on how and when to use selfservice tools
Draft and distribute communications to associates and leaders
Plan coordinate and implement associate activities that create an inclusive environment
Assist managers in responding to associate questions regarding time/attendance benefits policies accommodations LOA

Amazon Operations is a 24/7 environment and shifts may change due to business needs. Ability to work flexible schedules including weekends evenings and rotating schedules based on business needs is needed for this role.

Amazon does not sponsor for immigration including for H1B TN and other nonimmigrant visas for this role.

High school or equivalent
Experience in confidential environments
Knowledge of Microsoft Office including Outlook Word and Excel

1 years of exposure to Human Resources functions
Ability to maintain strict confidentiality regarding payroll benefits and associate issues
Intermediate skills in Microsoft Excel including the ability to use the following functions: pivot tables vlookups and formulas
Human Resources or Customer Service training and experience including outstanding interpersonal skills ability to display patience and helpfulness at all times
An Associates degree from an accredited college
Ability to handle and prioritize multiple projects and deadlines

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.