Engagement Specialist
Engagement Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and midmarket firms rely on SS&C for expertise scale and technology.
Job Description
Engagement Specialist
Locations: Jacksonville FL Hybrid
*Hybrid working environment. Remote/In Office
SS&C Eze provides premier global investment technology to support the front middle and backoffice designed to optimize operational and investment alpha throughout the entire investment process. Our employees are at the heart of our success. At SS&C Eze we foster career growth at all levels within the company and encourage employees to take ownership of their careers. As a result many of our leaders have risen to their current roles as we vigorously advocate upward and lateral mobility. We recruit the best and the brightest for our team by seeking talented hardworking individuals who are enthusiastic about learning and realizing their potential.
SS&C Eze is seeking an Engagement Specialist to join the Product Specialist Operations team focusing on the implementation of file based integrations. We are looking for an organized individual that can coordinate with a variety of teams communicate with technical staff and drive software solutions to completion.
Get To Know Us:
The Product Specialist Operations team is responsible for the implementation of filebased integrations between SS&C Eze clients and their various third party providers. These Data Integrations are critical in facilitating the transfer of data in and out of the various Eze platforms to their Prime Brokers Custodians and other 3rd party firms. Without these data inflows and outflows much of the middle and backoffice operations would not be possible. The Engagement Specialist will work directly with the business consulting and engagement teams to implement configure and test these integration requests from across the global client base.
The Engagement Specialist will coordinate with internal and external teams to ensure timely delivery of the filebased integration while managing communication of timelines and priorities. Active interaction with external third parties will be required.
Why You Will Love It Here!
- Flexibility: Hybrid Work Model and Business Casual Dress Code including jeans
- Your Future: 401k Matching Program Professional Development Reimbursement
- Work/Life Balance: Flexible Personal/Vacation Time Off Sick Leave Paid Holidays
- Your Wellbeing: Medical Dental Vision Employee Assistance Program Parental Leave
- Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds Talents and Experiences of Our Employees
- Training: HandsOn TeamCustomized including SS&C University
- Extra Perks: Discounts on fitness clubs travel and more!
What You Will Get To Do:
Implement configure and test Eze Softwares product suite with a focus on Operations and FileBased integrations.
Manage multiple projects across global clients and help address the queue of filebased implementation work.
Actively engage with stakeholders to identify areas of inefficiency and improve internal team processes.
Help develop repeatable implementation plans to consistently and efficiently deliver against company team and individual goals critical to various projects.
Establish a strong relationship with internal and external clients.
Serve as a knowledge resource to immediate team members
Assist with escalated inquired both internal and external.
Ability to work collaboratively with Engagement Manager
What You Will Bring:
Bachelors degree required
2 years of professional experience in either a financial services or technology support role preferred.
Experience and strong understanding of the Investment Lifecycle with a focus on securities settlement custody and reconciliation or middle/backoffice operations.
Working knowledge of domestic and international equity fixed income and derivative products.
Demonstrated project management and organizational skills; must have the ability to prioritize and manage multiple projects effectively in a fastpaced environment.
Must have analytical thinking and problem solving abilities
Effective communication skills to set internal and external expectations.
Working knowledge of relational databases Windows server environments and experience learning new technical tools.
Experience using XSLT Python XML and/or SQL is preferred.
Thank you for your interest in SS&C! If applicable to further explore this opportunity please apply directly with us through our Careers page on our corporate website @ explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or feebased recruitment services.
SS&C offers excellent benefits including health dental 401k plan tuition and professional development reimbursement plan.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
