drjobs Senior Implementation Consultant - GCM Federal Portfolio

Senior Implementation Consultant - GCM Federal Portfolio

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1 Vacancy
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Job Location drjobs

Herndon, VA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Description

Our Implementation Consultant must be insanely curious about how organizations work and must seek to understand why people do what they do to get their jobs done. Implementation Consultants enjoy finding creative solutions that increase the value of final products so that endusers and stakeholders are delighted with the results.

Implementation Consultants at Tyler Technologies must be able to employ the latest techniques in addition to timetested analysis methodologies. They must be adept at elicitation practices such as interviews document analysis surveys site visits facilitated workgroups and more. Additionally they must be experts at requirements analysis and software lifecycle documentation and able to craft business process descriptions to guide developers and satisfy enduser desires. Their abilities must extend to document findings in formats ranging from user stories to data mapping and workflow processes concisely so that our technical team can turn them into reality in our Entellitrak framework. Implementation Consultants must have the confidence and ability to interact with clients and senior team members from various divisions industries and government organizations.

At Tyler Technologies we are looking for those who understand the challenges of translating business needs into technical reality. Potential team members with prior job titles ranging from business systems analyst systems analyst requirements engineer process analyst product manager product owner enterprise analyst business architect and management consultant may find themselves challenged and rewarded in an Implementation Consultant position at Tyler Technologies.

Responsibilities

  • Proactively communicate and collaborate with external customers and internal application engineers to analyze information needs and functional requirements and deliver artifacts such as Requirements Documents and Specs
  • Act as the project expert regarding requirements elicitation requirements analysis and management documenting requirements for iterative development and the communication of business needs
  • Understanding the current state of the client organization while at the same time tracking the vision of where a client organization wants to be (As is/to be)
  • Develop that understanding to serve as a basis for the later identification of business needs and to define solutions that meet business needs goals or objectives
  • Successfully engage in multiple initiatives simultaneously
  • Work independently with end users to define concepts and under the direction of project managers
  • Serves as the conduit between the customer community and the software development team to achieve successful project functionality and produce outstanding custom platforms
  • Represents Tyler in the most positive manner with prospective former and current clients suppliers and the community we serve
  • Interacts effectively with a diverse group of staff clients and other customers of our services learns and uses the operating practices of the department and Tyler

Qualifications

  • 3 to 5 years (or more) experience as a Business or Systems Analyst
  • Strong understanding of the SDLC and Agile methodologies
  • Extensive experience documenting software requirements and associated methodologies
  • Solid analytical skills including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements for platform development
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse customer group including executives managers and subject matter experts
  • Able to create swimlane diagrams and other process documentation
  • Ability to manage multiple activities simultaneously
  • Must have the ability to interact with clients and senior staff members from various organizations in the firm industry and government communities
  • Experience with Case Management and Business Process Management solutions similar to Tylers application platform
  • Expert in OO Analysis and Design techniques
  • Knowledge of relational database terminology modeling and design techniques
  • 5 years of experience aligning the needs of business units with the capabilities delivered by information technology
  • Extensive experience facilitating formal JAD Sessions or Other Requirements
  • Discovery/Elicitation and Design workgroups
  • Proficient in BPMN and UML and able to perform BPR studies
  • Able to connect the projects objectives with the organizations strategic goals
  • Able to facilitate large groups of multidisciplinary participants to agree on common objectives using advanced facilitation techniques to brainstorm reduce conflicts and identify solutions
  • Expert at eliciting the actual needs of stakeholders not simply their expressed desires
  • Must be able to obtain a U.S. Government Clearance Public Trust or higher


Required Experience:

Senior IC

Employment Type

Full Time

Company Industry

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