Remote Diagnostics Engineer
Remote Diagnostics Engineer
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Salary Not Disclosed
1 Vacancy
Job Description
In this position...
This is the Technical position on the Remote Diagnsotics team. The Remote Diagnostics team is responsible for identifying and leading the validation & development of new Remote Diagnostic opportunities for Dealers Customers and Field Service Engineers. The primary focus is on Cloud Assisted Diagnostic (CAD) development but also includes other Remote Diagnostic tools such as the Remote Customer Flight Recorder (RCFR) Remote Selftest Remote Datalogger and other Remote Service Functions.
Responsibilities
What youll do...
- Lead technical deep dive & review of all Cloud Assisted Diagnostic opportunities using Workshop Manual Eletronic Parts Catalog (ECAT) Global System for Analytics and Reporting (GSARS) Ford Diagnosis and Repair System(FDRS) Global Master Reference Database (GMRDB) and Part IIs.
- Lead garage testing on vehicles to validate new Remote Diagnostic & Cloud Assisted Diagnostic (CAD) opportunities
- Lead testing of new releases & regression testing of existing releases
- Assist the Remote Diagnsotics team with identification of new Cloud Assisted Diagnostic & Remote Diagnostic opportunities
- Work with engineering teams to support development and launch of new CADs
- Work with PD Quality & Design For Service (DFS) teams to support development of Remote Diagnostic requirements in future vehicle architectures (FNVx)
- Use Hoppscotch for API testing of Remote Diagnostics
- Work with legal teams (OGC/ASO/Litigation etc.) to identify and document the legal requirements & approvals of Remote Diagnostic
- Support with Remote Diagnostic pilot developments launches & support
- Track & Reportout updates on progress
- Provide Remote Diagnostics demos for TRP Pilot Dealers ASO/OGC DSP Hotline Escalation Warranty teams PD etc.
Qualifications
Bachelors degree in Automotive Technology Engineering or related discipline required.
Thorough understanding of vehicle diagnostics & vehicle systems required
Experience using FDRS/IDS tools required
Demonstrated experience with Project
Resilience to working in white space required
FCSD Field experience preferred
Technical service experience preferred
Dealership service experience preferred
Understanding of Diagnostic Services & Diagnostic Engineering Tool (DET) operation
Experience with module programming in service required
Experience with software development and deployment applications (Jira/Rally) preferred
Youll have...
Bachelors degree in Automotive Technology Engineering or related discipline
Thorough understanding of vehicle diagnostics & vehicle systems
Experience using FDRS/IDS tools
Resilience to working in white space
Understanding of Diagnostic Services & Diagnostic Engineering Tool (DET) operation
Experience with module programming in service
Even better you may have...
Demonstrated experience with Project Management.
Experience with software development and deployment applications (Jira/Rally)
FCSD Field experience
Technical service experience
Dealership service experience
You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!
For more information on salary and benefits click here: position is a range of salary grades 68 .
Visa sponsorship is not available for this position.
Onsite work of up to three days per week may be required for candidates within commuting distance of a Ford hub location. #LIHybrid #LILB1
Employment Type
Full-Time
