Customer Service Representative
Customer Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Make a meaningful impact by helping clients protect what matters most
- Supportive and collaborative team environment
- Opportunities for professional development and career advancement
- No Nights
- No Weekends
- Internal Promotions
- Paid Training and CE Credits
- Mentorship program
- Competitive salary and benefits package
- As a Customer Service Representative you will be the first point of contact for our clients providing exceptional service and support. You will assist with inquiries process claims and ensure our clients have a positive experience with their insurance needs.
- Respond to customer inquiries via phone email and inperson
- Assist clients with policy information claims processing and billing questions
- Provide accurate and timely information to clients regarding their insurance coverage
- Resolve customer issues and complaints with professionalism and efficiency
- Maintain detailed and accurate records of customer interactions and transactions
- Minimum of 1 year of customer service experience preferably in the insurance industry
- Strong communication and interpersonal skills
- Excellent problemsolving abilities and attention to detail
- Proficiency in Microsoft Office Suite and customer service software
- Active insurance license in OK (preferred but not required)
The TAG network of agencies is a robust alliance of independent insurance agencies that collaborates to leverage collective resources industry expertise and innovative solutions. Our network connects agencies with valuable partnerships preferred carrier relationships and technology tools that drive operational efficiency and enhanced client service. Through TAG member agencies gain access to specialized training shared knowledge and a support network designed to help each agency grow and succeed in a competitive marketplace. Our mission is to empower independent agencies by fostering growth opportunities and providing unmatched industry support.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
