Convention Services Manager - 1099
Convention Services Manager - 1099
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are a drugfree workplace. Preemployment screenings and background checks will be conducted for all viable candidates.*
REPORTS TO: DIRECTOR OF SALES & MARKETING
SUMMARY:
Under the guidance of the Director of Sales & Marketing ensures that the catering & conventions department is in operational level in regards to service procedures and Riverside Hotel Standards. Works directly under the Director of Sales & Marketing but maintains close communication with Banquet Department Sales Managers and the Food & Beverage staff.
ESSENTIAL FUNCTIONS:
Includes the following.
Develops customer menus floor plans drafts Banquet Event Orders (BEO) and letters as well as organizes all other arrangements / pre planning as they relate to assigned groups to detail.
Controls the audio/visual and banquet set up for assigned groups.
Coordinates the presentation and service of food and beverage products of functions to ensure highest quality at all times.
Monitor the performance of the events through verifications and analysis of customer satisfaction survey.
Coordinates pre and post convention meetings when applicable
Reviews with all Managers any information of past present and upcoming events.
Coordinates functions and activities with other department heads as appropriate.
Ensures that all BEOs and paperwork has been completed properly.
Controls all definite files as to contracts and details committed
Ensures proper billing to guest folios and master accounts.
Works closely with accounting as to billing arrangements.
Demonstrates working knowledge of service standards
Adheres to all Riverside Hotel Safety and Sanitation Guidelines.
Other duties may be assigned.
1. Represent the hotel and conduct conference with customers by telephone or in person to solicit for business both group & catering as assigned by the Director of Sales & Marketing
2. Responds to customer inquiries and negotiates contracts with customers and vendors.
3. Rebook functions and followup with customers post event through proper tracing and booking dates
PHYSICAL REQUIREMENTS:
EQUIPMENT USED:
Existing work computer and knowledge of all applications required to do the job effectively.
Amadeus/Sales Force
Agilysys/Stay
EEO/M/F/V/D
Required Experience:
Manager
Employment Type
Contract
