Staff Assistant II (2 positions - 12-month and 10-month)

Counseling and Prevention Services (CAPS) provides mental health wellness and prevention services to students in Logan and Statewide. CAPS also has a robust training program including an accredited fulltime doctoral internship and an undergraduate peer education program. In collaboration with the Office Manager these Staff Assistant positions will play an essential role in daily operations of the center by assisting students seeking CAPS services and providing administrative support to professional therapists and trainees. These positions will be important members of a team that values student support belonging worklife balance and collegiality.

There are two openings:

1. One of the positions is a 12month position housed in the CAPS main office in the Taggart Student Center (1.0 FTE)
2. One of the positions is a new position for CAPS. It is a 10month position (AugustMay) housed in the Student Wellness Center (.833 FTE).

Both of the positions will be scheduled for 40 hours per week. These positions are not telework eligible. Please indicate in the cover letter which position(s) you are applying to.

• Reception and customer services duties for CAPS:
  
  • Communicates with students faculty staff parents and other visitors to schedule appointments and answer questions about CAPS services while maintaining confidentiality and providing empathic support.
  • Greets students answers phones and directs calls to appropriate parties.
  • Reviews incoming client paperwork and schedules initial appointments based on the triage criteria.
  • Provides administrative support to CAPS staff including scheduling appointments coordinating meetings/conferences facilitating referrals to other offices (e.g. Disability Resource Center) and maintaining/ordering office supplies.
  • Coordinates and collaborates with the Office Manager and the other CAPS staff assistant as needed.
• Program assistance:
  
  • Provides programmatic assistance for various CAPS programs such as scheduling interviews for CAPS training programs coordinating trainee schedules assisting with the mandatory athletic mental health screens dissemination of the Client Satisfaction Survey etc.
  • Provides data for monthly reports on relevant programs.
• Office support and other duties:
  
  • Coordinates office environment upkeep addressing supplies equipment and facilityrelated concerns.
  • Performs miscellaneous jobrelated duties as assigned.
  • Participates in CAPS weekly staff meetings and other activities as assigned.

Minimum Qualification:

• Minimum of 2 years of related work experience; OR associate degree/vocational training; OR an equivalent combination of education/experience.

Preferred Qualifications:

• Knowledge of USU resources.
• Experience working in a confidential clinical office.

Knowledge Skills and Abilities:

• Strong interpersonal and communication skills.
• Ability to work respectively with all students.
• Ability to maintain confidentiality.
• Ability to multitask.
• Ability for critical thinking initiative taking and attention to detail.
• Skilled in the use of computers.
• Ability to create compose and edit written materials.
• Skilled at records maintenance.

Along with the online application please attach:

1. Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under Resume/CV
2. Name and contact information for 3 professional references to be entered into Candidate Profile
3. Cover letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants but not necessarily occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

Department Highlights
Counseling and Prevention Services (CAPS) is part of USUs Division of Student Affairs. CAPS has been accredited by the International Accreditation of Counseling Services (IACS) since 1996. Our midsize team is composed of professionals from psychology social work and counseling. We have robust training programs including a doctoral internship accredited by the American Psychological Association and practicum in clinical/counseling psychology. CAPS offers a range of services including individual and group therapy singlesession therapy assessment crisis appointments case management and outreach presentations.

We strive to create a welcoming environment and provide culturally responsive services for everyone. As a team we value clear respectful and compassionate communication with each other. Warm collegial relationships exist on a strong foundation of respect and openness. We appreciate individual differences and opportunities to learn from each other. Lifelong learning selfreflection and openness to feedback are some of the shared values. We work hard and we value worklife balance.

Founded in 1888 Utah State University is Utahs premier landgrant public service university. As an R1 research institution Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local regional and global communities. USU prepares students to be active civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a highquality and affordable education USU remains a leader in research discovery and public impact.

USU enrolls 28900 students both online and in person atlocations throughout the state. Utah States 30 locations include a main campus in Logan Utah residential campuses in Price and Blanding and six additional statewide campuses along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years USU Extension has served and engaged Utahns in all of Utahs counties.

Competing at the NCAA Division I level USU is a proud member of the Mountain West Conference and will join the Pac12 Conference beginning in theseason. The Aggies longstanding tradition of athletic and academic excellence is exemplified by conference championships in multiple sports reflecting USUs commitment to perseverance and achievement.

Utah State is dedicated to fostering a community where all individuals feel respected valued and supported. We seek to recruit hire and retain people from all walks of life who willchampion excellence in education research discovery outreach and believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be recognized our commitment to employees when they namedUtah State the best employer in Utahin 2023.Learn moreabout USU.

The university provides aDual Career Assistance Programto support careers for partners who are also seeking is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability contact the universitys ADA Coordinator in the Office of Human Resources at (435)or.

*updated 02/2025

In its programs and activities including in admissions and employment Utah State University does not discriminate or tolerate discrimination including harassment based on race color religion sex national origin age genetic information sexual orientation gender identity or expression disability status as a protected veteran or any other status protected by University policy Title IX or any other federal state or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USUs nondiscrimination policies:

Executive Director of the Office of EquityMatthew PinnerDistance Education Rm.

Title IX CoordinatorCody Carmichael Distance Education Rm.

Mailing address: 5100 Old Main Hill Logan UT 84322

For further information regarding nondiscrimination please visit or contact:

U.S. Department of EducationOffice of Assistant Secretary for Civil Rights

*updated 09/2023