drjobs Employee Benefits Account Manager

Employee Benefits Account Manager

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1 Vacancy
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Job Location drjobs

Lubbock, TX - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description

This role supports the employee benefits team by coordinating new and renewal group plans across medical dental vision and related lines. The Account Manager will collaborate closely with producers and clients assisting with service needs gathering renewal data and ensuring timely accurate delivery of marketing materials quotes and proposals.

Key Responsibilities

  • Support renewal and new business processes by collecting required information and preparing materials

  • Act as a point of contact for client inquiries and resolve administrative or coveragerelated issues

  • Collaborate with carriers to request and track quotes confirming accuracy upon receipt

  • Help prepare benefit summaries enrollment kits and marketing documentation

  • Review policy documents for accuracy and enter details into the agency system

  • Maintain organized digital records and track outstanding items through internal workflows

  • Contribute to audits and ensure compliance with internal and industry standards

  • Document client communications and follow up on unresolved service issues

Requirements

  • Minimum of 2 years experience in an employee benefits account management role

  • Active Life & Health license required

  • Familiarity with agency management systems and carrier portals (e.g. AMS360 Benefit Point Perfect Quote)

  • Strong understanding of group health and ancillary benefit offerings

  • Excellent organizational written and verbal communication skills

  • Initial inoffice presence required for training and onboarding (first 6 months) with hybrid flexibility available afterward


Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.


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Required Experience:

Manager

Employment Type

Full-Time

Company Industry

About Company

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