Telecommunications Operator - Full-Time - 3p-11p & Every Other WkEnd
Telecommunications Operator - Full-Time - 3p-11p & Every Other WkEnd
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
The Telecommunications Operator supports the responses to various internal and external telephone inquiries for information and direction to provide superior customer service. Working under close supervision this position facilitates the distribution of various forms of information in emergency situations.
This position is systemwide (travel to other Cone campuses as needed); but primary location is Moses Cone.
Responsibilities
Supports the operation of communication systems including telephone switchboard radio and emergency notification systems.
Contacts individuals regarding calls through paging or interoffice equipment to connect appropriate resources to related problems.
Relays emergency messages received with written or verbal messaging to provide context to those supporting the emergency situations.
Utilizes technology to complete data entry or word processing tasks including updating directories and typing or proofreading documents.
Assists in logistical arrangement of schedules for internal stakeholders in order to coordinate meetings and staffing.
Performs other duties as assigned.
Qualifications
Employment Type
Full-Time
