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1 Vacancy
Location(s)
Lake Mary FloridaDetails
POSITION SUMMARY:
The SIU Manager will manage a staff of SIU Investigators conducting field and desk investigations for Kemper Companies. This position will have 610 direct reports from multiple operating locations.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Conducts interviews and aids inselection and training/developmentofSIUpersonnel.
Provides oversight of all investigations assigned withindesignatedteam/region to ensure that assignments are accurate and that investigations are proper thorough and timely; and to ensure control of expenses on investigations.
Conducts regular open file reviews andaudits ofclosed investigations to ensure compliance with Best Practices Operating Guidelines and statespecific statutory requirements.
Monitors performance by reviewing audit results management reports and other SIU performance dashboards on a regular strategies to maintain or improve performance.
Clearly communicates performance expectations to individual employees and team while collaborating to provide accurate and ongoing performance feedback and promote career development.
Performs all other duties as assigned.
MINIMUM JOB REQUIREMENTS:
Must possess an indepth knowledge of the principles of casualty insurance and the auto casualty claims adjustment process.
Bachelors Degree and/or experience gained through law enforcement and continuing industry related education required.
SIU experience is required.
Prior supervisory experience is preferred.
Fraud designations such as CIFI FCLS FCLA or CFE are preferred.
Excellent written and verbal communication skills thorough working knowledge of computers ability to type proficiently and operate efficiently in a modern paperless environment are essential.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. The incumbent must have the abilities or aptitudes to perform each essential function proficiently with or without reasonable accommodation. Our organization has a dynamic work environment where positions evolve and change. Therefore the Company reserves the right to modify delete or add job duties responsibilities and skills that are stated in this job description at any time.
Required Experience:
Manager
Full-Time