Web Product Specialist
Web Product Specialist
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1 Vacancy
Job Description
We Play to Win!
Big goals. Big achievements. Big impact.
ServiceMaster employs empowered and engaged teams delivering growth in an everevolving world. Our goal is to double in size over the next few years which means ambition and risktaking are part of our daily life. If you are tired of the status quo and complacency join our team to help franchisees dominate in their respective areas. Youll be around other winners chasing big goals guaranteed to bring out the best work of your career!
Job Summary:
We are looking for a creative and technically savvy person to join our web products team as we grow to support multiple brands within ServiceMaster. You will help guide and ensure the success of the digital customer experience and the success of multiple web products. Working closely with our content and creative teams as well as developers to plan design and build web products.
Schedule:This position is MF with 23 days in office at our Lansing MI location.
Essential Duties/Responsibilities:
- Work directly with business state holders to understand objectives and align web products timelines and features to meet those needs
- Manage the backlog of multiple web sites ensuring timely completion of tasks
- Coordinate content creation with our content team or contract writers as needed
- Ensure accuracy of business listings such Google Business Profiles
- Work with our marketing analyst to analyze results and build plans for improved performance
- Ensure timelines are established and our developers have a clear path for success
- Monitor competitors and keep our products in a leading position
- Work with our IT group to ensure integration into CRM and other systems are functioning
- Oversee implementation of technical marketing tactics like lead attribution to ensure the data analyst has accurate data for reporting
- Perform user acceptance testing and regular audits to ensure site performance
Required Knowledge/Skills/Abilities:
- Familiarity with agile development cycles
- Customer service focus with demonstrated ability to help nontechnical individuals succeed with technology
- Experience with web site hosting troubleshooting and finding solutions
- Experience with content management systems like Drupal or Wordpress
- Basic knowledge of AWS services
- Experience with SEO monitoring tools such as SEMRush Ahrefs or BrightEdge
- Intermediate knowledge of HTML CSS and Javascript
- Possess strong written and oral communication skills
- Detail oriented; demonstrates accuracy and thoroughness and monitors own work to ensure quality
- Ability to manage several simultaneous projects and resources without losing focus
- Intermediate level experience with Microsoft Office Suite and report generation
- High level of commitment to theTWO MEN AND A TRUCKCore Values and Mission Statement
Education and Experience:
- Some experience or training in project management project support or agile process is required
- Bachelors degree in marketing information technology or related field a plus but not required
Compensation: 59K65K salary
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
Working Conditions:
- Work is performed in an office setting with no unusual hazards. Travel may be required
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
