Employee Benefits Account Manager
Employee Benefits Account Manager
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Job Description
Job Description
Job Title: Employee Benefits Account Manager
Job Summary:
Seeking an experienced Employee Benefits Account Manager to manage and retain a book of group benefits clients while delivering hightouch customercentric service. This role is ideal for a proactive detailoriented professional who thrives in a collaborative and fastpaced environment. The position requires strong communication and organizational skills a thorough understanding of benefits regulations and a commitment to delivering exceptional service.
Responsibilities:
- Manage and service existing group benefits accounts acting as the primary point of contact for clients
- Conduct presentations for new business renewals and open enrollment meetings
- Prepare quotes and proposals for group health and ancillary benefits
- Respond to client inquiries related to claims eligibility coverage and costs
- Accurately enter and update client data in the agency management system
- Stay current with federal/state regulations and industry trends impacting employee benefits
- Maintain strong relationships with carriers and vendors to ensure timely issue resolution
- Uphold client confidentiality and ensure all work complies with regulatory requirements
- Collaborate with internal teams to support client initiatives and continuous process improvements
Qualifications/Requirements:
- Active Life & Health License required
- 3 years of experience in employee benefits account management
- Proven experience managing client relationships and servicing group benefits accounts
- Indepth knowledge of benefits regulations and quoting/renewal processes
- Experience with BenefitPoint or similar agency management systems preferred
- Professional designations are a plus
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Proactive solutionoriented mindset with the ability to work independently and in a team environment
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
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Required Experience:
Manager
Employment Type
Full-Time
