Veterinary Client Service Coordinator
Veterinary Client Service Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
We are on a mission to hire exceptional individuals and are committed to creating outstanding employee experiences where everyone makes a difference in the lives of animals. At SPCA Florida your passion for veterinary medicine dedication to clients and compassion for animals align with our commitment to your professional growth. You will have the opportunity to work with a diverse and engaging caseload and connect with caring pet owners.
- Serve as the primary point of contact for clients providing exceptional customer service to make our clients feel welcomed and appreciated
- Schedule appointments and maintain the appointment calendar for clients
- Coordinate and communicate with veterinary staff to ensure efficient and timely delivery of services
- Assist with client education by providing information on pet care veterinary procedures and medication administration
- Remain calm in stressful and emotional situations while confidently interacting with clients in person and on the phone.
- Maintain accurate client records and update client information as necessary
- Process payments and handle financial transactions with clients
- Competitive hourly pay based on experience
- 403B Retirement Plan
- Holiday Pay
- Paid time off after 60 days
- Health Insurance paid by SPCA Florida
- Dental and Vision Insurance
- Opportunity for Career Advancement and Learning
- Continuing Education
- An allaround amazing familylike team to work with
- Generous Personal Pet Care Discounts
- No Weekend Work with Emphasis on Work / Life Balance
- High school diploma or equivalent required.
- At least one years recent experience in a medical environment (preferably a veterinary facility) with increasing responsibilities. An equivalent combination of education and experience that is determined to be directly related to the specific requirements may be substituted.
- Knowledge of general office practices and procedures and receptionist experience
- Ability to perform clerical work with speed and accuracy use a multipleline telephone system; handle cash and other forms of payment and interact closely with clients and patients on a daily basis.
Required Experience:
IC
Employment Type
Full Time
