Security Supervisor
Security Supervisor
Posted on :
21-05-2025
Employer Active
1 Vacancy
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Job Description
Description
KEY JOB FUNCTIONS:
- Provides superior service to guests by seeking out opportunities to be of service; maintaining highly visible patrols to ensure a safe gaming experience; by assuring quality support to other departments so that they may serve guests more effectively.
- Proactively maintains public order enforcing safety rules protecting property and assets and investigating disturbances within the property.
- Assist the Security Manager in achieving and maintaining departmental goals on assigned shifts. Leads Security activities.
- Monitors activity regarding Iowa Gaming Commission regulations and company policies.
- Handles compliance matters related to Security Department.
- Monitors incident reports ensures accurate and effective handling and initiates the investigation process.
- Develops implements and maintains required internal and external reporting procedures. Monitors exclusion list and ensures effective enforcement where appropriate.
- Operates a motorized vehicle.
- Familiar with the operation of communications and camera equipment on property.
- Ability to identify and quickly respond to potential problems and conflicts and defend self and others in combative situations.
- Maintain strict confidentiality.
- Responsible for ensuring optimal operations and consistent highquality standards in areas of responsibility during all business hours.
- Achieves desired results in all areas of responsibility through staff development and training programs established methods procedures and guidelines to maintain desired standards and highquality service. Then monitors results through inspection evaluation and analysis. Makes changes if necessary to achieve end result.
- Supervisory accountability for Team Members for daytoday and longterm operations to include hiring training and developing Team Members which includes coaching mentoring and appropriate performance management up to and including separation.
- Adhere to regulatory departmental and Company policies in an ethical manner and empower and require others to do the same.
- Presents oneself as a credit to the Company and encourages others to do the same.
- Performs all other related and compatible duties as assigned.
EDUCATION and/or EXPERIENCE:
- High school diploma GED or comparable experience preferred.
- Previous experience in Security prefer 3 years.
QUALIFICATIONS:
- Good oral and written communication skills including tact when dealing with difficult customers; must be fluent and literate in English.
- Ability to maintain extremely confidential information.
- General familiarity with investigative procedures.
- Valid drivers license.
- Ability to respond calmly and make rational decisions in stressful situations with coworkers guests and vendors.
- Must be able to see and also remember the specific details of incidents and persons.
- Must be able to give court testimony when necessary and write detailed reports.
- Ability to compose clear accurate and concise reports.
- Must be able to listen and respond to visual and aural cues.
- Physically mobile with reasonable accommodations including the ability to lift up to 75 lbs. and the ability to push pull reach bend twist stoop and stack. Must be able to run on level surfaces as well as up and down stairs.
- Ability to stand for extended periods of time.
- Strong leadership supervisory and interpersonal skills.
- Effective communication (written and verbal).
WORK ENVIRONMENT:
- Must be able to work in areas containing dust varying noise and temperature levels lighting vibration crowds and air quality.
- Must be able to work in a fastpaced environment
- Must be flexible with schedule including nights weekends and holidays as required.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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