Field Service Engineer for 3D Metal Printing Systems (m/f/d)
Field Service Engineer for 3D Metal Printing Systems (m/f/d)
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Job Description
Job Description Summary
Colibrium Additive a GE Aerospace company is a leader in the field of metallic additive manufacturing. We specialize in 3D metal printing systems providing innovative solutions and services to our customers. Our commitment to quality safety and customer satisfaction drives our success and growth in the industry.We are seeking a driven and talented individual to serve as a Field Service Engineer supporting customer requirements as it relates to all resources and logistics required to perform services and maintenance activities on customers site/property on our metallic additive systems. Join us at Colibrium Additive and be part of a team that is shaping the future of additive manufacturing! This is your opportunity to make a difference and grow your career in an exciting and innovative field. Apply now and take the next step in your professional journey!
Preferred Locations: Lombardia or Piemonte Italy
Job Description
Essential Responsibilities
You will Be the Expert:Install maintain and service our stateoftheart 3D metal printing systems (Laser Machines) ensuring they operate at peak performance.
Document and Manage:Accurately document service requirements and manage customer cases using our advanced service CRM keeping everything organized and efficient.
You will be the Customer Champion:Provide exceptional support to our customers helping them maximize the application of our 3D metal printing systems.
OntheGo Problem Solver:Conduct emergency visits and preventive maintenance ensuring our customers systems are always running smoothly.
Quality Guardian:Perform direct operations systems checks and execute tasks within a welldefined operations framework maintaining the highest standards.
Feedback Provider:Offer valuable feedback on quality deviations from machine installations and operations contributing to continuous improvement.
Relationship Builder:Build strong lasting relationships with customers delivering solutions that exceed their expectations and ensure their satisfaction.
Adapt and Thrive:Adapt your approach and demeanor in realtime to match the shifting demands of different situations showcasing your flexibility and problemsolving skills.
Own Your Work:Take accountability for the quality of your work demonstrating your commitment to excellence.
Qualifications/Requirements
Experience in Services & Field Services showcasing your ability to handle the jobs demands.
Trained electrical and mechanical engineering technician with a technical high school diploma or similar.
Fluent in English and Italian
Available to travel extensively embracing the opportunity to explore and support customers
Work Visa in accordance with local regulation is required
Benefits of Working for Colibrium Additive:
Competitive salary and benefits package
Work with cuttingedge technology in the additive manufacturing industry
Collaborative and inclusive work environment
Commitment to employee safety and wellbeing
Colibrium Additive is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.
If you are passionate about technology and customer service and meet the qualifications listed above we encourage you to apply.
Additional Information
Relocation Assistance Provided: No
Employment Type
Full-Time
