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As the Senior SAP Concur Business Solution Analyst will play a critical role in designing implementing and optimizing customized Concur solutions to meet our organizations evolving travel and expense management needs. This individual will be responsible for translating complex business requirements into technical designs ensuring seamless integration with other enterprise systems and driving continuous improvement within the Concur platform. They will be a key point of escalation for Concur related issues and will be a leader in the Concur space within the company.
Responsibilities:
Solution Design & Documentation:
Design and document customized solutions within the Concur platform aligned with industry best practices and organizational requirements for new features enhancements and deployments.
Develop comprehensive solution architecture documentation for Concur integrations with other systems (e.g. Workday EPP (ServiceNow) ERP IQVIA Oversight AI/OCR tools).
Business Analysis & Requirements Gathering:
Analyze business needs and translate them into detailed technical requirements for Concur implementations.
Utilize outofthebox Concur functionality (e.g. standard reporting workflow configurations APIs) to optimize system performance and meet business objectives.
Concur Platform Expertise:
Maintain deep knowledge of Concur functionality including Intelligence Travel and Expense modules and stay updated on the latest product offerings.
Demonstrate advanced Concur configuration expertise holding relevant certifications to design and implement solutions that meet complex business requirements
Integration Management:
Design and manage Concur API integrations and ensure seamless data flow with other enterprise systems (e.g. SAP ERP Workday Snowflake).
Maintain integration architecture plans and documentation adhering to enterprise architecture standards and compliance requirements.
Proficiency in RESTful API consumption experience with data transformation using middleware platforms such as Mulesoft Denodo and expertise in secure SFTP file transfers for data exchange.
Data Governance & Security:
Ensure Concur configurations adhere to data privacy and security policies (e.g. GDPR CCPA).
Support the implementation and maintenance of data governance processes which includes data quality management rolebased access control and data retention policies to guarantee compliance and data integrity.
Automation & Optimization:
Identify and implement automation opportunities such as AIdriven expense categorization and RPAbased workflow optimization leveraging Roches AI tools.
Lead efforts to optimize Concur processes for efficiency and costeffectiveness.
Change Management & Support:
Serve as a point of escalation for complex Concur configuration and integration issues providing expert technical support and guidance to existing support teams.
Reporting & Compliance:
Ensure Concur configurations and processes comply with relevant industry regulations and internal audit requirements.
Support internal and external audits related to Concur usage.
Global Implementations:
Lead and support global Concur implementations including multicurrency configurations localization of expense policies and compliance with international travel regulations.
Qualifications:
Education: Bachelors degree in Computer Science Information Systems or a related field.
Experience:
Minimum 8 years of experience in designing and implementing solutions within the Concur platform.
Proven experience integrating Concur with SAP ERP HR systems (e.g. Workday) and other relevant enterprise applications.
Extensive experience with SAP Solution Manager for Concur implementation and support.
Technical Skills:
Indepth knowledge of Concur functionality including Intelligence Travel and Expense modules.
Strong understanding of Concur integration capabilities and experience with APIs middleware (e.g. Mulesoft Denodo) and SFTP.
Strong understanding of database concepts and SQL.
Familiarity with web services and XML/JSON data formats.
Understanding of cloudbased solutions and architecture.
Certifications:
Certified Professional Expense Configuration
Industry Knowledge:
Knowledge of industryspecific travel and expense management best practices.
Understanding of financial accounting principles and practices.
Experience with the pharmaceutical industry and the regulations within the industry is a large plus.
Soft Skills:
Strong analytical and problemsolving skills.
Excellent communication and presentation skills.
Ability to work independently and as part of a team.
Strong stakeholder management abilities.
Ability to adapt to changing priorities
A healthier future drives us to innovate. Together more than 100000 employees across the globe are dedicated to advance science ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities foster creativity and keep our ambitions high so we can deliver lifechanging healthcare solutions that make a global impact.
Lets build a healthier future together.
Roche is an Equal Opportunity Employer.
Required Experience:
Senior IC
Full-Time