Specialist - Knowledge Management
Specialist - Knowledge Management
Posted on :
17-05-2025
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1 Vacancy
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Job Description
Company:
MarshDescription:
We are seeking a talented individual to join our Content Management team at Marsh McLennan. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office.
Specialist Knowledge Management
Content Management is a key service offering provided by Knowledge Services to global Marsh McLennan businesses and the Pacific IMPACT Practice is currently seeking a senior Proposal Specialist for the Corporate and Commercial segment to ensure our proposals are competitive compelling and aligned with the client/prospects objectives.
We will count on you to:
- Develop manage and maintain content for requests for proposal (RFPs) and other client/prospect pitch materials ensuring clarity consistency and alignment with Marsh Pacific tone of voice
- Collaborate with crossfunctional teams including sales marketing HR Legal and subject matter experts to gather necessary information and insights for proposal content
- Maintain our centralised repository of proposal content to streamline the proposal process
- Become proficient with Marshs content management software and AI systems to help organise update and create content
- Support the RFP closeout process identifying new bestinclass content and ensuring new items are added to the content library for use in future proposals
- Extract and present reports on content usage content maintenance user adoption etc. to system stakeholders
- Help standardise formats and update templates etc.
- Assist in the production of nonRFP deliverables including capability statements pitch materials and other forms of sales collateral
What you need to have:
- Three to Six years of prior experience in bid management proposal writing or content management preferably in a fastpaced professional services environment
- Ability to identify and work with relevant subject matter experts (SMEs) within the business who are owners of the prewritten content. Motivate and manage SMEs to ensure commitment to updating content on a preagreed cycle
- Confident in dissecting RFPs and identifying frequently asked questions that need to be maintained in a knowledgebase
- Understand the basics of prompt engineering for generative AI and how it can be used for content creation tone adjustment and task automation.
- Broad market knowledge of proposal automation generative AI tools and database solutions
What makes you stand out
- Professional Services experience (e.g. Insurance Banking Accounting Legal Consulting)
- Proven ability to deliver high quality work in deadlinedriven and fastpaced environments
- Exceptional communication skills and the ability to work with a diverse crosssection of stakeholders
Required Experience:
Unclear Seniority
Employment Type
Full-Time
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