Let's begin! AVP-Systems Engineer-Network (9249)
Let's begin! AVP-Systems Engineer-Network (9249)
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Job Description
At Moodys we unite the brightest minds to turn todays risks into tomorrows opportunities. We
do this by striving to create an inclusive environment where everyone feels welcome to be who
they are with the freedom to exchange ideas think innovatively and listen to each other and
customers in meaningful ways.
If you are excited about this opportunity but do not meet every single requirement please apply!
You still may be a great fit for this role or other open roles. We are seeking candidates who model
our values: invest in every relationship lead with curiosity champion diverse perspectives turn
inputs into actions and uphold trust through integrity.
Skills and Competencies
5 years experience in global network operations team
Solid knowledge and experience in BGP peering routing/switching MPLS ISIS and OSPF
Understanding core Networking concepts
Proficiency in network troubleshooting tools (Wireshark Azure Network Watcher Log
Analytics).
Network security: Understanding of network security principles and practices including
access control and information transfer policies
Experience investigating complex issues and performing corrective actions proven track
record in leading major incident recovery.
Highly impactful problemsolving skills and attention to detail.
Experience working with ITSM systems such as ServiceNow.
Customer focused & solutions driven
Exceptional written and verbal communication skills.
Education
Proven handson network engineering experience
CCNP or higher (CCIE and/or CISSP highly valued)
Deep understanding of networking protocols (e.g. IPSEC HSRP BGP OSPF 802.11 QoS)
Solid understanding of the OSI or TCP/IP model
Handson experience with monitoring network diagnostic and network analytics tools
Responsibilities
Configure and install various network devices and services (e.g. routers switches firewalls load balancers VPN QoS)
Perform network maintenance and system upgrades including service packs patches hot fixes and security configurations
Monitor performance and ensure system availability and reliability
Monitor system resource utilization trending and capacity planning
Provide Level2/3 support and troubleshooting to resolve issues
Work within established configuration and change management policies to ensure awareness approval and success of changes made to the network infrastructure
Select and implement security tools policies and procedures in conjunction with the companys security team
Liaise with vendors and other IT personnel for problem resolution
Implement global risk controls / security measures and best practices to manage risk.
Collaborate with other IT staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
Conduct regular system audits and security assessments.
Participate in oncall rotation weekend changes and provide afterhours support.
Leads service recovery from major incidents and facilitates mitigation within the SLO targets. Identify root cause and implement permanent solutions.
Develop and maintain documentation for application configurations processes and procedures including SoPs
Provide expert technical support and solve complex problems
Provide training to endusers and other team members as needed
Work collaboratively with business and technology stakeholders in achieving full ITIL process compliance including incident change problem configuration and major incident processes.
Work closely with the cybersecurity team to ensure applications and infrastructure meet key operational security metrics.
Drive continuous improvement through the adoption of automation and orchestration.
Identify opportunities to optimize performance reliability and cost.
Interaction across TSG towers and other business support areas for problem escalations resolutions reporting and coordination.
About the team The Technology Services Group (TSG) are seeking a highly skilled and motivated Network Support Engineer with a focus on supporting the Enterprise network and faster resolution of incidents or tickets related to networks.. As a key member of our global network operations team you will play a crucial role in maintaining and optimizing our network infrastructure to ensure seamless connectivity high performance and reliability.
Required Experience:
Exec
Employment Type
Full Time
