Let's begin! AVP Mgr-Systems Engineering (8646)
Let's begin! AVP Mgr-Systems Engineering (8646)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Skills and Competencies
- Highly motivated and driven proven track record of innovation and execution resulting in Operations excellence.
- Effective people leadership talent development and management.
- Proven technical leadership in major incident recovery and mitigation of service.
- Highly experienced in operations and support of hybrid infrastructure OnPrem (Dell/VmWare) and cloud services (AWS Azure GCP).
- Experience managing Enterprise Virtualization/Storage infrastructure in production environment
- VMware vSphere ESXi vCenter AND Nutanix AHV virtualization technologies
- SAN products PowerMAX & PowerFlex
- NAS products PowerScale & Unity
- Backup products PowerProtect & Avamar
- Working Network Knowledge TCP/IP Subnets DNS etc
- Working Operating Systems Windows File Share (SMB) Linux (NFS)
- Experience in PowerShell/python scripting and automation using Ansible platform
- Experience of vulnerability remediation employing Qualys or other vulnerability management products
- Expertise in driving incident and change ITIL processes using ServiceNow.
- Ability to manage multiple priorities and respond to urgent issues effectively.
- Customer focused & solutions driven
- Exceptional written and verbal communication skills.
Education
- Relevant certification in Operating Systems OR Network
Responsibilities
- Drive innovation and execution incorporating continuous improvement and efficient resource management resulting in Operations excellence.
- Manage Moodys Hybrid Cloud Infrastructure Operations by leading team that spans across countries in a follow the sun model.
- Owns and leads service recovery from major incidents and facilitates mitigation within the SLO targets.
- Work collaboratively with business and technology stakeholders in achieving full ITIL process compliance including incident change problem configuration and major incident processes.
- Coownership of global risk & control program execution to derisk Virtualization and Storage infrastructure.
- Joint responsibility of Disaster Recovery procedures and exercises with application and service management.
- Contributes to technology roadmaps by partnering with Engineering and Architecture functions.
- Work with PMO business and technology in efficient resource management to deliver projects within budget and timelines. Provide inputs and operational data for effective tracking evaluating and reporting of projects and services.
- Resolve service quality/satisfaction issues raised by downstream consumers and ensure highpriority/escalated issues are addressed in a timely manner.
- Execute hiring and people strategy for the TSG organization across capability centers
- Advise senior management on matters related to service quality service development budgets personnel and new opportunities.
- Ensure the team understands accepts and supports TSG goals and objectives.
- Interaction across TSG towers and other business support areas for problem escalations resolutions reporting and coordination.
About the team
The Technology Services Group (TSG) are seeking an experienced Technical Manager to join our global Operations team focused on enabling InfrastructureasaService (IaaS) and PlatformasaService (PaaS) architectures. You will work closely with internal business partners architects network cybersecurity and other groups to understand project requirements and deliver scalable reliable solutions. The successful candidate will lead the implementation of our vision for softwaredefined infrastructure where automation orchestration and dynamic elasticity are employed to achieve high levels of service quality and time to market Service Level Objectives.
Required Experience:
Exec
Employment Type
Full Time
