Manager, Field Applications Engineer (FAE)
Manager, Field Applications Engineer (FAE)
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Job Description
As a Field Application Manager specializing in Linux and Android support for System on Chip (SoC) platforms for Industrial and Automotive you will be at the forefront of our customer engagement efforts and managing the team. Your primary role will be to provide technical guidance and support to our clients Internal team members and assisting them in implementing and optimizing Linux and Android operating systems on various Renesas SoC devices. You will be instrumental in ensuring customer satisfaction while driving product adoption.
Key Responsibilities:
1. Technical Expertise:
- Gain comprehensive knowledge of both Linux and Android operating systems with a keen focus on their functionalities and compatibility with SoC architectures.
- Provide expertlevel support in configuring deploying and troubleshooting Linux and Android on SoC platforms.
2. Customer Interaction:
- Serve as the primary technical contact for customers addressing inquiries resolving issues and offering best practice advice.
- Develop strong relationships with clients to understand their unique requirements and provide customized support.
3. Problem Solving and Troubleshooting:
- Assist customers in diagnosing and resolving complex technical issues related to Linux and Android integration with SoCs.
- Create solutions for performance optimization driver compatibility and system stability.
4. Documentation and Training:
- Prepare and maintain comprehensive documentation including technical specifications user guides and troubleshooting procedures.
- Conduct training sessions for customers and internal teams on Linux and Android features emphasizing practical use cases with SoC devices.
5. Collaborative Efforts:
- Collaborate with crossfunctional teams including product management software development and engineering to relay customer feedback and influence product improvements.
- Provide insights and suggestions during product design and development phases to enhance compatibility and ease of use.
6. Stay Abreast of Industry Trends:
- Continuously monitor advancements in Linux and Android ecosystems as well as SoC technologies to provide cuttingedge support and recommendations.
- Participate in relevant training and conferences to enhance knowledge and network with industry professionals.
Qualifications :
Education: Bachelors or masters degree in computer science Electronics & communication or a related field.
Experience: Demonstrable experience in supporting Linux and Android operating systems in embedded systems or SoC environments in the industry for 710 Years
Skills:
Proficient in Linux and Android system architecture kernel development and userspace programming.
Strong understanding of embedded systems and SoC design principles.
Experience in programming languages such as C C Android Java/Kotlin or Python
Excellent problemsolving abilities with a proactive mindset.
Exceptional communication skills to explain complex technical concepts in a clear accessible manner.
Additional Information :
Working Conditions:
This position may involve travel to client sites for Technical discussions demonstrations or training sessions. A passion for technology innovation and providing exceptional customer service is vital for success in this role.
Renesas is an embedded semiconductor solution provider driven by its Purpose To Make Our Lives Easier. As the industrys leading expert in embedded processing with unmatched quality and systemlevel knowhow we have evolved to provide scalable and comprehensive semiconductor solutions for automotive industrial infrastructure and IoT industries based on the broadest product portfolio including High Performance Computing Embedded Processing Analog & Connectivity and Power.
With a diverse team of over 21000 professionals in more than 30 countries we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable powerefficient solutions today that help people and communities thrive tomorrow To Make Our Lives Easier.
At Renesas you can:
- Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things.
- Make a real impact by developing innovative products and solutions to meet our global customers evolving needs and help make peoples lives easier safe and secure.
- Maximize your performance and wellbeing in our flexible and inclusive work environment. Our peoplefirst culture and global support system including the remote work option and Employee Resource Groups will help you excel from the first day.
Are you ready to own your success and make your mark
Join Renesas. Lets Shape the Future together.
Renesas Electronics is an equal opportunity and affirmative action employer committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex race religion national origin gender gender identity gender expression age sexual orientation military status veteran status or any other basis protected by law. For more information please read our Diversity & Inclusion Statement.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
