Payments Operations Associate, Insurance
Payments Operations Associate, Insurance
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Job Description
The Opportunity
We at Flywire are seeking a Payments Operations Associate Insurance to be part of the team providing nance and operational support for the international payments and health insurance businesses.
Key responsibilities include but are not limited to:
- Manage daily reconciliation of OSHC insurance payments (Sales & Purchase) across systems and accounts
- Process premium payments to OSHC providers according to agreed timelines.
- Investigate and resolve payment discrepancies failed transactions or overpayments.
- Liaise with internal teams and insurance partners regarding payment status errors and escalations.
- Monitor and track refunds cancellations and netting adjustments.
- Banking sales and purchase reconciliation
- Answering emails and helpdesk tickets regarding customers needs
- Review and validate incoming OSHC payment files and ensure accurate allocation to student accounts
- Work closely with the Insurer Operations team to align payment processing with policy issuance and cancellation timelines
- Adhoc research activities
Qualifications :
Heres What Were Looking For:
- 2 years relevant experience in an insurance accounting operations or customer support focused position. Ideally in the nance industry.
- Attention to detail
- Strong organizational capability
- Customer focus and proven interpersonal skills
- Effective communication and escalation skills
- Fluent English written and spoken.
- The ability to work independently and part of a wider team
- Bachelor degree qualied in a nance or accounting related eld
Additional Information :
What We Offer:
- Competitive compensation including Restricted Stock Units
- Employee Stock Purchase Plan (ESPP)
- Flying Start Our immersive Global Induction Program (Meet our Execs & Global Teams)
- Work with brilliant people that will keep you on your toes learn more about their journeys by checking out #InsideFlywire on social media
- Dynamic & Global Team (we have been collaborating virtually for years!)
- Wellbeing Programs (Mental Health Wellness Yoga/Pilates/HIIT Classes) with Global FlyMates
- Be a meaningful part in our success every FlyMate makes an impact
- Competitive time off including FlyBetter Days to volunteer in a cause you believe in and
- Digital Disconnect Days!
- Great Talent & Development Programs (Managers Taking Flight for new or aspiring managers!)
Submit today and get started!
We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager Peers on the team the VP of the department and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your goto person for any questions.
Flywire is an equal opportunity employer. With over 40 nationalities across 14 different offices diversity gender equality and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset and were excited to watch our unique culture evolve with each new hire.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
