Senior Business Partner

We are currently looking for a Senior Business Partnerto join our Digital & Service Designteam within the Digital & Technology group.

This is a fulltime opportunity on a permanent basis. The role will be based in 10 South Colonnade Canary Wharf London E14 4PU or South Mimms Hertfordshire. Please be aware that this role can only be worked in the UK and not overseas.

Government departments and agencies are working towards implementing a minimum 60% attendance in office sites.

We are currently implementing a flexible hybrid way of working with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role this can flex up to 12 days a month with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly.

Who are we

The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices underpinned by science and research.

The Digital and Technology Group (DTG) lies at the heart of the Agency and is responsible for delivering an optimised IT infrastructure and maximising the secure use of data to enable our scientists inspectors and the rest of the organisation to deliver world class services which can improve outcomes for patients and the general public. The group was essential in the race to approve COVID19 vaccines in 2020 and in supporting the UK to set up its own medicines and devices approvals systems following our exit from the EU. The work we do matters!

Within DTG the Digital & Service Design Group (D&SDG) provides a number of services through its practicebased model including user research service design business analysis digital change management and product management. D&SDG owns the customer experience for the division and is building its inhouse capabilities around Digital Product Management and User Centred Design.

Whats the role

Working within Digital and Technology Group this is a highprofile Business Partner role working directly with Service Owners stakeholders and subject matter experts to understand and document business opportunities and requirements aligned with overall Agency strategy and divisional business needs.

The post holder will play a leading role and be the first point of contact for the groups front door process to manage incoming demand. The role works alongside product managers business analysts user centred design practitioners delivery managers strategy and architecture practitioners and an inhouse team of engineers to assess and prioritise incoming digital and technology requests. You will play a key role in understanding the scale of new requirements and the level of support that may be needed. You will bring together the key representatives of DTG to ensure decisions are made in the round focussed on ensuring priorities are properly assessed against agreed criteria and balancing known constraints with the needs of stakeholders.

Key responsibilities:

• Gain an indepth knowledge and insight into the business and work to assess and analyse business opportunities routinely aligning these with wider organisational objectives. You will need to understand business needs and how best these can be achieved identifying and implementing opportunities to maximise change.
• Influence decisionmaking and develop strategies exploiting opportunities identifying dependencies and using your experience to avoid duplication and common issues.
• Lead on demand management supporting and advising internal stakeholders assisting and facilitating throughout the governance process.
• Lead on and contribute to the evolution and continuous improvement of the DTG front door process.
• Keep abreast of the range of practices in Digital & Service Design Group so as to reflect and articulate the views of the Heads of Practice in relation to new requests. Attend internal and external meetings and liaise with senior stakeholders within MHRA including members of the Executive Team representing the consolidated view of DTG.

Who are we looking for

Oursuccessful candidatewill have:

• Agile working skills you know how to coach and lead teams of varying levels of maturity in agile practices determining the right approach and acting as a recognised expert and advocate
• Experience and evidence of delivering in a fastpaced and demanding environment organising and planning for multiple competing priorities
• Experience of working effectively as part of a multidisciplinary team working across boundaries and delegating where appropriate
• Strong interpersonal skills including influencing communicating technical information to a nontechnical audience building relationships and developing collaborative working across different teams

If you would like to find out more about this fantastic opportunity please read our Job Description and Person Specification!

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The selection process:

We use the Civil Service Success Profiles to assess our candidatesfind out more here.

• Online application form including questions based on theBehaviour Experience and Technical Success Profiles.Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind and our Hiring Managers will not be able to access your CV when reviewing your application.
• Presentation to be prepared as part of your interview with further information being supplied when you reach this stage.
• Interview which can include questions based on theBehaviour Experience Technical and Strengths Success Profiles.

In the instance that we receive a high number of applications we will hold an initial sift based on the lead criteria of An experienced Business Partner familiar with working across portfolios using a variety of delivery methodologies to determine priorities and manage demand including agile.

Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the competencybased answers provided ensure you have read these thoroughly and allowsufficienttime. You can view the competencies for this role in the job description.

Use of AI in Job Applications

Applicants must ensure that anything submitted is factually accurate and truthful. Plagiarism can include presenting the ideas and experience of others or generated by artificial intelligence as your own.

If you require any disability related adjustments at any point during the process please contact as soon as possible.

Closing date:2 June 2025

Shortlisting date: 3 and 4 June 2025

Interview date:16 June 2025

Candidates will be contacted within a week of the sift and the interviews completed to inform them of the outcome.

If you need assistance applying for this role or have any other questionsplease contact

Candidates will be subject to UK immigration requirements as well as Civil Service nationality information on whether you are able to apply is availablehere.

Successful candidates must pass a disclosure and barring security check as well as animal rights and prolife activism checks. People working with government assets must completebasic personnel security standard checks.

Applicants who are successful at interview will be as part of preemployment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes including TaxFree Childcare. Determine your eligibilityhere.

Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries please contact.

In accordance with the Civil Service Commissioners Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointmenton the basis ofmerit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint you should firstly contact Florentina Oyelami Head of Talent Acquisition .

If you are not satisfied with the response you receive you can contact the Civil Service Commission at:

Civil Service Commission

Room G/8

1Horse Guards Road

London

SW1A 2HQ