BTS Systems Specialist
BTS Systems Specialist
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£ 32437 - 40358
1 Vacancy
Job Description
Proposed Interview Date: Week Commencing 16 June 2025
Closing Date: Monday 2 June2025
Contract Type: Permanent 2 Vacancies available
Salary: FC7 32437..57
Working Pattern: 36 hours per week
Location: Bankhead Central Glenrothes
Supporting Statement
As part of your application you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information check out the How to Applysection of our Career Site. Without a Supporting Statement your application will not be progressed. Please upload your Supporting Statement at the section marked upload resum. Your Supporting Statement must not be a CV. More information is available on our Career site at Details
Business Technology Solutions is responsible for the Councils information technology network and resources. BTS procures and maintains all computer hardware and software together with the network that connects it all together and to other organisations. This includes Fife Councils telephone systems electronic data storage and the IT applications that support service delivery.
The Directorate Solutions Teams are part of Business Technology Solutions (BTS) and are responsible for the development delivery and support of Directorate and Servicespecific ICT platforms and solutions and to ensure effective linkages with Councilwide ICT strategic priorities and delivery.
An exciting opportunity has arisen for two System Specialists in the Health & Social Care and Trusts Directorate Solutions Team.
TheSystems Specialist will:
- Provide specialist business/technical guidance.
- Take a significant role in the planning and design of IT solutions/systems to meet organisational needs.
- Collaborate with the business partners or suppliers to clarify details of requirements specifications.
- Produce clear and detailed documentation for colleagues and customers and keep these up to date.
- Be responsible for the support lifecycle of systems utilised throughout the directorate.
- Resolve business or technical problems or issues by applying the necessary skills and research.
- Ensure agreed service levels are met and all relevant procedures are adhered to.
- Ensure incidents are handled according to agreed procedures.
- Actively seek opportunities within the business area to implement digital solutions seeking to reuse solutions where possible.
A link to the role profile is included at the bottom of the advert. You will find out more about the job and the type of person we are looking for.
The Person
You will be educated to SCQF level 7 which includes HNC or Advanced Highers or equivalent vocational accreditation in a computing / systems or related discipline or equivalent experience.
You will be expected to work with a high level of independence and be comfortable in both documenting your work and reporting to your peers.
You must have significant experience of supporting and managing application lifecycles.
You should have:
- Excellent interpersonal skills.
- The ability to discuss technologies and solutions with customers in simple language.
- An awareness of the PRINCE 2 project methodology and the ITIL framework.
- Experience of investigating operational requirements and problems and seeking effective business solutions.
- Proficient in monitoring systems to investigate and resolve incidents and problems.
- Experience in developing test plans analysing results and interpreting these for the customer.
As a progressive employer we offer the opportunity to work in this role as a blended working arrangement with homeworking opportunities and occasional officeworking as required.
While the significant part of the role can and will be carried out remotely candidates should be able to travel to and attend office locations in Fife as required.
Further Information
- Role Profile When preparing your supporting statement review the role profile and think about how you meet the essential criteria Role Profile
- How We Work Matters Our employees are expected to display and promote certain behaviours in the our How We Work Mattersbehaviour framework for more information.
- Employee Benefits Employees have access to a benefits package that offers discounts on a wide range of products and services.
- Directorate Information Council Department information
- Social Media Search for more Fife Council Jobs on Facebook or follow us on X @FCJobsOfficial.
- Alternative Formats Job information can be made available in alternative formats to make a request please email:
We are currently shaping our future workstyles however in light of current advice we are introducing blended home/office working that will include office access days each week with homeworking for the remainder of your working time.
Required Experience:
Unclear Seniority
Employment Type
Full Time
