Workplace Services Coordinator (Barcelona)

About the Role:

As a member of the Global Real Estate & Workplace Services team (GREWS) the Workplace Services Coordinator must have a passion for hospitality and customer service ensuring every inoffice experience is functional productive and memorable for our fellow CrowdStrikers. The individual must maintain a continuous focus on maintenance and upkeep all departmental vendor relations and overall functionality of our CrowdStrike office spaces.

The individual must have the ability to work independently on various projects from conception to completion adhere to pivotal business and operational timelines and work through a variety of activities and confidential matters with discretion.

Global Real Estate & Workplace Services Dept.

Location: Barcelona Spain

Role: Fulltime onsite and inoffice 5 days per week

What Youll Do:

• Serve as the main point of contact for visitors greeting and welcoming guests to the site directing them appropriately and notifying company employees of the visitor arrival

• Executes on all inoffice workplace service events and/or employee activities partnering with larger GREWS team members to ensure experiences are timely and equitable for all

• Assists with company local events & meetings (onsite/offsite conference room reservations catering dcor coordination etc.)

• Manage conference room scheduling and work effectively with meeting hosts during preevent planning process inclusive of cross functional information sharing related to catering and AV/IT requirements

• Coordinates all aspects of onsite conferencing and meeting including the configuration and setup of physical spaces including training and conference rooms

• Assists and aligns closely with IT/Helpdesk/EA/HR teams in support of setting up conference rooms training rooms for corporate meetings recruiting events leadership functions sales conferences specialty events etc. as required

• Supports newhire and onboarding process including workspace preparation arrival and access credentials and site familiarization in partnership with hiring managers

• Maintains security by following approved procedures in partnership with Global Physical Security

• Maintains safe and clean reception area break area conference rooms and all other workspaces

• Serve as the local subject matter expert for visiting staff as it relates to hotels restaurants team building activities and general area knowledge

• Administers backofhouse facilities operations including general FF&E maintenance and MEP issues with responsible parties (landlord/property management vendors contractors consultants etc.). Includes holding vendors accountable to service level agreements and meets with each to review deliverables on a recurring basis

• Meets and collaborates with business unit representatives and stakeholders on a regular basis

• Responds to all workplace inquiries assesses needs or issues and takes the necessary corrective action. Followup with proper leadership escalation or documentation where necessary

• Acts as a liaison with Landlord/Property Management regarding all backofhouse maintenance issues. Champions a recurring meeting with all parties to ensure effective communication of property/building processes maintenance events and projects

• Monitor and maintain office equipment in partnership with the IT department (printers shredders etc.) where applicable

• Maintains accurate inventory levels and procures office supplies; including but not limited to snacks/supplies for break area copy center shipping/courier supplies

• Receives sorts and forwards incoming mail. Maintains and routes publications

• Coordinates the pickup and delivery of express mail services (FedEx UPS etc.)

• Be aware of conflicts and adept at keeping meeting hosts aware of updates and working around conflicts in a proactive and skilled manner

• Assists GREWS leadership with OpEx budgeting forecasts monthly expenses and monthly reporting in partnership with Finance

What Youll Need:

• Minimum of 5 years professional experience within a corporate environment with prior experience in the technology sector being preferred

• Facilities Management and/or Office Services experience. Previous hotel/hospitality frontofhouse experience is also welcomed

• Exceptional written and verbal communication skills including ability to communicate with all levels of staff clients and external professionals

• Fluent in both speaking and writing Spanish and English

• Ability to interact with people at all levels including senior management

• Basic understanding of local building and fire codes Fire/Life/Safety plans and Environmental Health & Safety standards

• Basic understanding of commercial MEP systems and functionalities

• Basic understanding of Audio/Visual conferencing systems

• Demonstrated ability to work independently and prioritize multiple highpriority tasks

• Unimpeachable judgment and discretion in handling confidential information

• Flexibility to perform job tasks outside of job description when necessary

• Keen attention to detail with the ability to juggle multiple priorities

• High level of integrity and ethics with the ability to maintain confidentiality

• Strong working knowledge of Microsoft Office Suite

• Basic knowledge of or experience in cyber security is preferred

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