As a Maritime IT Field Service Technician at Global Satcoms you will be responsible for delivering highquality technical support and onsite services to maritime clients across various regions. This includes the installation commissioning maintenance and troubleshooting of satellite communication systems IT infrastructure and networking equipment aboard commercial vessels offshore platforms and maritime assets.
Tasks
- Conduct field installations upgrades and commissioning of VSAT systems (C/Ku/Kaband) Starlink and Lband terminals (e.g. FleetBroadband Iridium Certus).
- Perform IT systems integration including onboard LAN/WAN setup IP networking firewall configuration and cybersecurity compliance checks.
- Provide handson technical support for onboard IT systems including routers switches servers WiFi access points and IoT maritime equipment.
- Collaborate with NOC teams and remote engineering support to diagnose and resolve connectivity and system performance issues.
- Complete site surveys service reports handover documents and technical documentation in accordance with Global Satcoms standards.
- Ensure all safety protocols and clientspecific requirements are followed during onboard interventions.
- Maintain communication with vessel agents ship operators and logistics teams to coordinate travel tools and spare parts for interventions.
- Provide customer training and onboard support during handover when necessary.
Requirements
- Proven experience in field engineering or maritime IT support roles (minimum 2 years preferred).
- Strong knowledge of maritime VSAT Lband and hybrid satellite systems.
- Solid understanding of TCP/IP networking VLANs VPNs and cybersecurity best practices.
- Familiarity with maritime regulations (IMO ISPS) and onboard IT environment.
- Ability to read technical diagrams and interpret system schematics.
- Strong communication documentation and customer service skills.
- Fluent in English; other languages (e.g. Spanish French Arabic) are a plus.
- Valid seafarers medical (ENG1 or equivalent) and willingness to travel globally on short notice.
Benefits
- Competitive field rates and projectbased compensation
- Exposure to global clients in maritime offshore and oil & gas sectors
- Ongoing training and certification opportunities
- Opportunity to work within a dynamic and fastgrowing international team
Join Global Satcoms and be part of a team delivering toptier maritime connectivity solutions worldwide. If youre an experienced Maritime IT Field Technician looking for a flexible remote opportunity wed love to hear from you!
Apply now via LinkedIn or through our company website.