Traffic Operations Centre Operator

Arcadis is the worlds leading company delivering sustainable design engineering and consultancy solutions for natural and built assets.

We are more than 36000 people in over 70 countries dedicated toimproving quality of life. Everyone has an important role to play. With the power of many curious minds together we can solve the worlds most complex challenges and deliver more impact together.

Role description:

Arcadis is seeking casual employees to work mostly night shifts and weekends at theCity of Toronto at the RESCU Traffic Operations Centre 703 Don Mills Road Toronto ON for managing their daytoday operations responsibilities. As a TOC Operator at the City of Toronto Traffic Operations Centre youll be responsible for operating a variety of Intelligent Transportation System (ITS) devices and information systems.

Your primary duties will include monitoring roadways for ongoing traffic movements incidents dispatching and coordinating with First Responders disseminating traveler information and managing database entries. Arcadis offers outstanding opportunities for passionate and professional individuals seeking to embark on an exciting career in network operations of Intelligent Transportation Systems (ITS).This opportunity represents the first step to a rewarding career with a multidisciplinary global organization.
Starting pay for this role is $19/hr.

Role accountabilities:

• Operate ITS devices and information systems on a multimonitor computer workstationworking with critical data that informs the safe operation of the city transport infrastructure.
• Monitor roadways for traffic incidents and coordinate with First Respondersin a timely professional and concise manner.
• Disseminate traveler information and manage realtime data entry database.
• Work in a 24/7/365 environment with flexible shift times including holidays.
• Working on a asneeded basis with a possibility to convert to working ona parttime basis
• Dispatching City staff and contracted crews for routine and emergency road traffic maintenance activities.
• Collect review validate and disseminate road restriction/closure information to the public with the aim of causing the least disruption to the general public.

Qualifications & Experience:

• High school or GED Diploma
• Candidate must have indepth experience with Windows PCs and proficient in the use of a multimonitor computer workstation with the ability to quickly enter and manage a realtime data entry database.
• Indepth knowledge of the Toronto geography and roadway network.
• Skills in interpersonal relationships and ability to work well within a diverse group.
• Confidence to use freeway management and other traffic control computer application and technologies such as cameras variable message signs sensors and control devices.
• Be selfmotivated with the use of these systems to maintain a situational awareness on the Citys entire road network.
• Previous experience of writing reports and correspondence will be considered an assetalthough support and development will be offered to all successful applicants on this topic
• Ability to coordinate real time activities and stay calm in the face of conflicting priorities.
• Confidentto take calls dispatch on a radio or telephone and otherwise communicate in a clear and concise manner.
• Ability to use sound judgement while collecting reviewing validating and disseminating road restriction/closure information to the public and always communicate professionally.

Why Arcadis

We can only achieve our goals when everyone is empowered to be their best. We believe everyones contribution matters. Its why we are pioneering a skillsbased approach where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

Youll do meaningful work and no matter what role youll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark on your career your colleagues your clients your life and the world around you.

Together we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality Diversity Inclusion & Belonging

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women minorities people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of nondiscrimination in employment on any basis including race creed color religion national origin sex age disability marital status sexual orientation gender identity citizenship status disability veteran status or any other basis prohibited by law.