The Front Office Manager is responsible for all aspects of guest service and guest satisfaction that is generated and maintained by daily operations of the front office including but not limited to front desk guest services concierge and Raffles Service(telephone) while consistently achieving exemplary guest service and adhering to Raffles policies and procedures.
Qualifications :
- Professional manner outgoing personality selfdriven
- Bachelors Degree in Hospitality Management preferred
- Minimum 2 years previous Front Office experience preferred 1 year in supervisory role
- Experience in a luxury environment is preferred
- Able to work calmly under pressure possess excellent interpersonal written and verbal communication skills
- Highly organized with the ability to be flexible with hours days off assignments and additional duties
Additional Information :
- Employee benefit card offering discounted rates in Accor worldwide for you and your family.
- Excellent Company benefits including medical dental vision life insurance and more.
- Compatible 401K plan.
- Personalized development opportunities across Accors extensive brand portfolio.
- Ability to make a difference through our Corporate Social Responsibility activities.
Remote Work :
No
Employment Type :
Fulltime